Troubleshooting: Internet Fax

If you are experiencing problems with sending an Internet Fax, first verify that the machine is connected on the network and functioning as a printer by performing the following activities:

1.Check the network cable at the back of the machine.

2.Send a test page from your PC to the machine.

3.If connected via TCP/IP try a PING from your workstation to the machine.

Configure your machine on the network or resolve any networking issues before attempting to use the Internet Fax feature. For instructions to configure the machine on the network refer to the Read Me topic of this guide.

Ensure Internet Fax is installed properly on the machine.

At the machine, verify that you have an Internet Fax button on the machine screen interface and that this is not grayed out and unavailable.

It may be necessary to press the Services button to view the Internet Fax button on screen.

Install Internet Fax before proceeding. For instructions refer to the Internet Fax topic in the Options section of this guide.

NOTE: If you installed E-mail but the button is grayed out or unavailable at the machine. At the Work Station

1.Open your web browser and enter the TCP/IP address of the machine. Press [Enter].

2.Click the [Properties] tab.

3.Enter the Administrator User name and Password if prompted. The default is [admin] and [1111]. Press [Login].

4.Select [Services].

5.Select [Service Registration].

6.Select the Internet Fax check box to enable.

7.Select [Apply].

At the Machine

1.1. Select [Services], or [All Services].

2.2. Check to see if Internet Fax option is now available.

3.3. If not, contact Customer Support.

Verify that the Internet Fax settings have been properly configured on the machine by printing a Configuration Report.

At the Machine

1.Press the [Machine Status] button.

2.Touch [Print Reports].

3.Touch [Configuration Report].

4.Touch [Print Selected Report].

5.Touch [Close].

View the Network Setup details. Verify that the SMTP Server Address is correct and that the TCP/IP Domain Name, Host Name and DNS settings are properly configured. Verify the POP3 Server Address is correct.

Are the Internet Fax settings properly configured?

For instructions refer to the Internet Fax topic in the Options section of this guide.

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Xerox 7675, 7665, 7655 manual Troubleshooting Internet Fax, Are the Internet Fax settings properly configured?
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7675, 7665, 7655 specifications

The Xerox 7655, 7665, and 7675 are versatile multifunction printers designed for medium to large businesses seeking high-performance solutions. These models are part of Xerox's Color Multifunction Printer (MFP) lineup and are known for their advanced features, robust technology, and user-friendly interface.

One of the standout features of these printers is their ability to handle a wide range of print media. They can print on various paper sizes, from standard letterhead to large-format sheets, making them highly adaptable for different business needs. The maximum paper capacity can reach up to 8,000 sheets, allowing for extended printing without frequent paper changes.

In terms of print quality, the Xerox 7655, 7665, and 7675 deliver exceptional color accuracy and sharpness, thanks to their advanced imaging technology. With a resolution of up to 1200 x 2400 dpi, users can expect vibrant images and crisp text that are suitable for professional presentations and marketing materials. Additionally, these models utilize Xerox’s EA Toner technology, which provides consistent quality while being environmentally friendly.

The operating speed is another significant advantage. The 7655 prints at speeds up to 55 pages per minute (ppm) in color and black and white, while the 7665 and 7675 offer even faster printing, making them ideal for busy office environments where efficiency is crucial.

User experience is also prioritized in these models. They feature a customizable, intuitive touchscreen interface that simplifies navigation and reduces the learning curve for new users. The Xerox 7655 and 7665 come with an optional finishing module, providing capabilities such as stapling, hole punching, and folding, which enhance the professional presentation of printed documents.

Security is a growing concern for businesses, and Xerox addresses this with comprehensive security options integrated into these systems. Features like secure print, user authentication, and encrypted data transmission help protect sensitive information during the printing process.

Overall, the Xerox 7655, 7665, and 7675 are powerful solutions that combine speed, quality, and versatility. They cater to the evolving needs of modern businesses, offering reliable performance that can help improve productivity while ensuring high-quality output for a range of applications. With these models, organizations can efficiently manage their printing, scanning, and copying needs in a cohesive manner.
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