HTC Touch Diamond Phone user manual Troubleshoot sync connection problem

Synchronizing Information With Your Computer  95

1.In ActiveSync on your device, tap Menu > Options.

2.Select the check box for any items you want to synchronize. If you cannot select a check box, you might have to clear the check box for the same information type elsewhere in the list.

3.To change synchronization settings for an information type, for instance, E-mail, select it and tap Settings.

You can then set the download size limit, specify the time period of information to download, and more.

Notes • Some information types such as Favorites, Files and Media cannot be selected in ActiveSync Options on your device. You can only select or clear these items from your computer’s Windows Mobile Device Center or ActiveSync.

•A computer can have sync partnerships with many different Windows Mobile powered devices, but a device can have sync partnerships with at most two computers. To ensure that your device will synchronize properly with both computers, set up the second computer using the same synchronization settings you used on the first computer.

•Outlook e-mail can be synchronized with only one computer.

Troubleshoot sync connection problem

In some cases, when the computer connects to the Internet or a local network, it may disconnect the connection with your device in favor of the Internet or network connection.

If this happens, tap Start > Settings > Connections tab > USB to PC, then clear the Enable advanced network functionality check box. This makes your computer utilize a serial USB connection with your device.