
90Appendices
Appendix E: Troubleshooting, continued
Sound
  | Symptom | Remarks | 
1.  | There is no sound even when the  | • Check if the MUTE key is on.  | 
  | volume is turned up.  | • The TV’s analog Listen to setting may be set to SAP (analog  | 
  | 
  | program from the ANT input) but no SAP is being broadcast.  | 
  | 
  | • Check that the Sound > Audio > TV Speakers option is set to On  | 
  | 
  | to hear sound from the TV speakers. Possibly the TV Speakers  | 
  | 
  | option is Off or set to Center but there is no A/V receiver con-  | 
  | 
  | nected.  | 
  | 
  | • If using an A/V receiver, check that the Sound > Audio > TV  | 
  | 
  | Speakers option is set to Off to hear sound from the A/V receiver  | 
  | 
  | speakers.  | 
  | 
  | • Press and hold the POWER button on the control panel for 10  | 
  | 
  | seconds to perform System Reset.  | 
  | 
  | • The language selected in the Setup > Antenna Digital Audio  | 
  | 
  | menu is not being broadcast for the current program.  | 
  | 
  | 
  | 
2.  | The sound does not match the screen  | The TV’s analog Listen to setting may be set to SAP (analog program  | 
  | picture.  | from the ANT input).  | 
  | 
  | 
  | 
3.  | The sound from my A/V receiver does  | • Check that DIGITAL AUDIO OUTPUT and/or AVR/SURROUND | 
  | not match the screen picture (I should  | OUTPUT on TV’s connection panel is connected to the A/V  | 
  | hear the correct audio from my A/V  | receiver.  | 
  | receiver).  | Without this connection, devices connected only to the TV (and  | 
  | 
  | not the A/V receiver) can be heard only from the TV speakers.  | 
  | 
  | Note that this includes the ANT input, a device (such as a  | 
  | 
  | camcorder) connected to the TV, and any other device sending  | 
  | 
  | audio to the TV only.  | 
  | 
  | • If using a   | 
  | 
  | may be selecting the wrong A/V receiver audio input. Check the  | 
  | 
  | A/V receiver’s NetCommand setup in the Inputs > AVR menu.  | 
  | 
  | 
  | 
4.  | Cannot select an   | Plug an unused video plug into the Y/VIDEO jack to activate Auto  | 
  | does not appear in the Input Selection  | Input Sensing. Assign the name CD/Audio or MP3 to make the  | 
  | menu.  | audio device selectable in the Input Selection menu.  | 
5..  | Sound is coming from the TV speakers  | • Connect the TV’s AUDIO OUT to the A/V receiver.  | 
  | instead of the A/V receiver.  | • Change TV Speakers setting to Off or Center.  | 
  | 
  | 
  | 
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