
Appendices89
Appendix E: Troubleshooting, continued
Picture
  | Symptom | Remarks | |
1.  | Picture does not look like a   | Not all signals are   | |
  | picture.  | tion programming from your cable or satellite provider, you must  | |
  | 
  | subscribe to the provider’s   | |
  | 
  | ||
  | 
  | a   | |
  | 
  | 
  | 
  | 
2.  | TV has sound but no picture.  | •  | Press MENU on the remote control. If the menu displays,  | 
  | 
  | 
  | then there is a problem with the incoming signal.  | 
  | 
  | • Check that all video inputs are plugged in firmly.  | |
  | 
  | • Press and hold the POWER button on the control panel for ten  | |
  | 
  | 
  | seconds to perform System Reset.  | 
  | 
  | 
  | |
3.  | You cannot view a picture when playing a  | Check your VCR’s owner’s guide for further troubleshooting.  | |
  | VHS tape.  | 
  | 
  | 
  | 
  | 
  | |
4.  | VCR or DVD player’s   | Stop playback. Possible cause: Many VCRs and DVD players  | |
  | up and down.  | provide   | |
  | 
  | appear to jitter up and down.  | |
5.  | When viewing a stopped VCR, white lines  | • Turn off video mute for the VCR.  | |
  | are rolling on the screen.  | • Begin playing the tape.  | |
  | 
  | • Change the VCR input from Line 1 to the VCR antenna input.  | |
  | 
  | 
  | |
6.  | A color program appears as a black and  | The PerfectColor color balance has been incorrectly set. Reset  | |
  | white image, or the colors are dim, or the  | the PerfectColor balance.  | |
  | screen is black.  | 
  | 
  | 
  | 
  | 
  | |
7.  | Picture from an HDMI input is noisy (poor  | Upgrade a standard (unmarked) HDMI cable to a   | |
  | quality).  | HDMI cable.  | |
  | 
  | 
  | 
  | 
8.  | The image from a computer appears dis-  | •  | Normal TV operation. The TV does not correct distortion in  | 
  | torted when viewed on the TV.  | 
  | the picture from a computer because the correction process  | 
  | 
  | 
  | may cut off the edges of the image.  | 
  | 
  | • The aspect ratio may be wrong for the image. Press FORMAT  | |
  | 
  | 
  | to change.  | 
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