Appendix
English
Problem Check List
1. Please check the Trouble Shooting section first when problem occurs. Website: http://www.humaxdigital.com/au
2.Read the description below and mark the type of problem you have before calling HUMAX Customer Service.
Description
AC & DC Power | No power when using AC power | |
No power caused by physical damage | ||
| ||
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| Cannot wake up from standby | |
STB (Product) | Cannot power off | |
Frozen picture (while system is operating) | ||
Operation | ||
| ||
| Flickering / snowy / black / blue screen | |
| Broken OSD (menu) display | |
| Reboots unintendedly (while operating) | |
| Dolby Digital : Optical | |
| No audio - (RCA, HDMI OUT). Please check the output port. | |
Audio | Excessive / low audio level | |
Audio does not mute | ||
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| Distorted / unbalanced audio or popping noise in audio | |
|
| |
Video | No video - (RCA, HDMI OUT). Please check the output port. | |
Channel | No HDTV, UHF,VHF reception. Please check the input port. | |
Incorrect channel tuning | ||
Searching | ||
| ||
| No OTA software reception | |
Remote Control | No remote control operation | |
Front Display | Error code appears in display. Please enter the error code. | |
Front display dim (no display) | ||
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| Faulty teletext | |
| Faulty EPG reception or functional problem | |
UI | Faulty operation of parental lock (keylock function) | |
(User interface) | Faulty clock function | |
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| Faulty channel editing function | |
| Faulty search function (language / subtitle / chapter) | |
Accessory | Missing accessory | |
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Check
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