Appendix
Trouble Shooting
Before contacting the customer service centre, please read the tips below carefully. If the problem persists after completing the following procedure, please contact HUMAX Customer Service for further instructions.
1.No message displayed on the front display. (The product will not switch on.) t $IFDLUIFNBJOQPXFSDBCMFBOENBLFTVSFJUJTQMVHHFEJOUPBTVJUBCMFQPXFSPVUMFU t $IFDLUIBUUIFNBJOTTVQQMZJTTXJUDIFEPO
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t $IFDLUIBUUIFQPXFSTXJUDIJTPOBUUIFSFBSPGUIFQSPEVDU XIFSFBQQMJDBCMF
2.No picture
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t $IFDLUIFCSJHIUOFTTMFWFMPGUIF57
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t Satellite: Make sure that the antenna setting in the menu is correct.
3.Poor picture/sound quality
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Note: If the antenna is covered with snow or the RF is weakened by heavy rain, the condition of the sound and picture may temporarily be poor. However, the poor sound and picture quality due to weather conditions cannot be accepted as a malfunction of product.
t [Satellite] Check that your dish alignment is correct.
t [Satellite] Change the satellite dish for a larger one as this will increase the signal levels received. t [Satellite]
t [Satellite] Install the antenna in an
t [Satellite] Check the signal levels and adjust your antenna if the level is too low. The signal level may be affected by weather conditions.
t [Terrestrial] Adjust the antenna direction to get a better picture.
t [Terrestrial] Set the antenna power in menu to On, if you use the active antenna to improve the reception. (where applicable)
4.No or poor sound
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t $IFDLBVEJPUZQFPSTPVOEUSBDLPQUJPO XIFSFBQQMJDBCMF
5.Remote control does not operate.
t 5PDPOUSPMUIFQSPEVDUUIFUPQFOEPGUIFSFNPUFDPOUSPMTIPVMEQPJOUEJSFDUMZUPXBSETUIFSFDFJWJOHQBSUPGUIF product.
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t 4FUUIFSFNPUFDPOUSPMUP45#PS173NPEFJGZPVBSFVTJOHUIFVOJWFSTBMSFNPUFDPOUSPM XIFSFBQQMJDBCMF
6.Cannot make reservations.
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