Toshiba 50L3400U, 40L3400U manual Troubleshooting

Troubleshooting

6eneral troubleshooting

Before calling a service technician, review this chapter or visit the Toshiba technical support Web site at support.toshiba.corn for possible causes/solutions for the problem you are experiencing.

Before you begin to troubleshoot any problem, first unplug the TV from the AC wall outlet, wait approximately one minute, and then plug the TV back into the AC wall outlet. If the problem still exists attempt to troubleshoot the problem.

Black box on-screen.

The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off, see "Using closed captions" on page 68.

TV stops responding to controls.

If the TV stops responding to the buttons on the remote control or TV control panel and you cannot turn off the TV, unplug the TV from the AC wall outlet and plug it back in.

If you cause a static discharge when touching the TV and the TV fails to function, simply unplug the TV from the AC outlet and plug it back in. The TV should return to normal operation.

Other problems.

If your TV's problem is not addressed in this Troubleshooting section or the reconnnended solution has not worked, use the Reset Factory Defaults procedure, see "Resetting Factory Defaults" on page 53.

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