Appendix
| Description | Check |
|
|
|
| MAC address is missing or incorrect |
|
Network |
|
|
IP address is missing or incorrect |
| |
|
|
|
| USB interface problem |
|
|
|
|
| Cannot erase recording files |
|
|
|
|
| Cannot playback recording files |
|
Recording |
|
|
Recording file gets erased unintendedly |
| |
|
|
|
| HDD formatting problem |
|
|
|
|
| Other recording / playback problem |
|
|
|
|
| Damaged top cover (STB only) |
|
|
|
|
Physical | Damaged bottom case |
|
|
| |
Damaged front / door |
| |
Damage |
| |
|
| |
Damaged /not working front key button |
| |
|
| |
|
|
|
| Damaged plug / socket / terminal / connector /card holder / RF |
|
|
|
|
Pay Channels | Cannot watch pay channels. Make sure that the electronic chip on the Smartcard is |
|
facing the correct direction. |
| |
|
| |
|
|
|
Note:
Other issues : Please write in the blank below.
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