Appendix

English

Error Message

Error message

Possible causes

What to do

 

 

 

 

The cable is not connected.

Make sure the cable is connected

 

correctly.

 

 

 

 

 

No or bad signal

The cable may be damaged or

Exchange the cable.

 

defective.

 

 

 

The channel is not broadcasting.

Exchange the cable.

 

 

 

 

The channel has a signal, but no audio

Confirm if the channel is currently on

 

or video.

air.

The channel is

 

 

The channel has been deleted by the

Check if the channel is currently on air

scrambled or not

broadcasting company.

 

available.

 

 

 

Remove the channel from the channel

 

 

 

The channel is for data broadcasting.

list and check for new transponder

 

 

details.

 

 

 

The audio is not

The channel has a video signal, but no

Press the audio button to confirm that

available.

audio.

the channel has audio options.

 

 

 

 

No access

Make sure you are subscribed to the

 

channel.

 

 

 

 

 

No access

 

If the product has been turned off for

 

No authorization.

a long time (standby or power off),

 

please wait for authorization. It may

 

 

 

 

take up to 60 minutes.

 

 

 

No card inserted.

Smartcard is not inserted.

Insert Smartcard.

 

 

 

 

Wrong Smartcard is inserted.

Insert the correct Smartcard.

 

 

 

Incorrect card

Smartcard is not inserted correctly.

Remove the Smartcard and reinsert it.

 

 

 

Contact your Smartcard retailer or

 

 

 

Smartcard is damaged.

channel broadcaster for a Smartcard

 

 

replacement.

 

 

 

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Humax IHDR-5200C user manual Error Message, Error message Possible causes What to do