Humax IHDR-5200C user manual Cannot watch scrambled channels, Cannot watch pay channels

Appendix

10.Cannot watch scrambled channels.

•Check that you have the appropriate Smartcard. Reinsert the Smartcard and make sure it initialises correctly.

•Check in the menu that the product is detecting the Smartcard.

•Check in the menu that you have a valid and working subscription to the channels you wish to view.

•Ensure that the Smartcard is not damaged.

11.Cannot watch pay channels.

•Check in the menu that you have a valid and working subscription to the channels you wish to view.

•Contact your network operator for more information.

12.The product makes a humming noise.

•The noise is from the fan; the hard disk is operating normally. This kind of noise is inevitable but seldom noticeable.

13.Cannot record progammes. (PVR only)

•The hard disk is full. Delete unnecessary programmes and make space for new recording.

•Check if recording is conflicted with another channel. Stop the current recording or wait until the recording is finished.

•Check that the product is switched on when recording starts.

14.Cannot operate TSR (Time Shifted Recording). (PVR only)

•TSR may not be available during recording. Wait until recording is finished.

•Delete unnecessary programmes and make space for new recording.

15.Cannot playback. (PVR only)

•To playback the recorded file of a scrambled channel, use the Smartcard. In case it has been a long time since you last recorded, this may not work. Contact the product distributor.

•The signal during recording may be weak or the hard disk too full.

16.Cannot change channels while recording. (PVR only)

•Certain channels may not be changed due to restriction of the tuner or connection type.

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