■Is the toner or developer depleted?
■Are all printer doors and covers closed securely?
■Is there a media jam?
3. Is the printer receiving data from the computer? If the Data
LED blinks after sending the file, the printer is receiving the
data.
If so, go to q uestion 4.
If not, check the following:
■Are the interface cables securely fastened?
■Is the printer on line? The Online LED should be lit.
■Is your application set correctly? Are the communication
parameters the same as those on your host and printer?
■If you are using the serial interface, is the baud rate (speed
of data transmission) of the printer, the computer, and your
application the same?
■If you still cannot identify the problem, contact your QMS
vendor.
4. Is the printer printing codes or not printing at all when in ESP
mode?
■Reconfigure the port for the emulation in which you are
trying to print. See chapter 4, “Printer Configuration,” for
information on configuring the printer.
■If ASCII or text files won’t print, make sure the ESP
Default option (in the Administration/Emulations menu)
is set to PCL5, the factory default.
Chapter 9
Troubleshooting 9-21