■If you continue to have problems with the ESP mode
selecting printer emulation, contact your QMS vendor.
IBM PC and Compatible Computer Checklist
If you are experiencing problems with printing from a PC (not
related to print quality), check the following:
■Does your application setup match the printer interface
settings?
■Have you set up your printer port at the system level (DOS)
and installed a color PostScript driver within your
application? (Refer to your DOS, Windows, and
application documentation.)
■Do you need an end-of-job for the previous job?
■If you are using a serial interface, are you experiencing a
protocol problem? Set the printer to DTR/DSR protocol.
If that does not work, check your serial interface cable.
You may also want to try setting the printer to XON/XOFF
protocol.
■Does your application support color PostScript Level 2?
(Check the application manual. If your application
supports color PostScript Level 1 but not Level 2, try
setting the printer to Level 1 in the Administration/
Emulations/PostScript/Emulatio n Level menu.)
Apple Macintosh Checklist
If you are experiencing problems with printing from a Macintosh
(not related to print quality), check the following:
Chapter 9
9-22 Troubleshooting