Optional-device problems . . . . . . . . . . . . . . . . . . . .44

Power problems . . . . . . . . . . . . . . . . . . . . . . .45

Serial port problems . . . . . . . . . . . . . . . . . . . . . .46

ServerGuide problems . . . . . . . . . . . . . . . . . . . . .46

Software problems . . . . . . . . . . . . . . . . . . . . . .47

Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .48

Video problems . . . . . . . . . . . . . . . . . . . . . . . .48

Appendix A. Getting help and technical assistance . . . . . . . . . .49

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .49

Using the documentation . . . . . . . . . . . . . . . . . . . . .49

Getting help and information from the World Wide Web . . . . . . . . . .50

Software service and support . . . . . . . . . . . . . . . . . . .50

Hardware service and support . . . . . . . . . . . . . . . . . . .50

IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .50

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .51

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .51

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .52

Product recycling and disposal . . . . . . . . . . . . . . . . . . .53

Battery return program . . . . . . . . . . . . . . . . . . . . . .54

Electronic emission notices . . . . . . . . . . . . . . . . . . . .55

Federal Communications Commission (FCC) statement . . . . . . . . .55

Industry Canada Class A emission compliance statement . . . . . . . .55

Australia and New Zealand Class A statement . . . . . . . . . . . .55

United Kingdom telecommunications safety requirement . . . . . . . . .55

European Union EMC Directive conformance statement . . . . . . . . .56

Taiwanese Class A warning statement . . . . . . . . . . . . . . .56

Chinese Class A warning statement . . . . . . . . . . . . . . . .56

Japanese Voluntary Control Council for Interference (VCCI) statement . . .56

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
iv IBM System x3250 Types 4364 and 4365: Installation Guide