IBM 6223, 6227

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Youcan download the most current diagnostic, BIOS flash, and device-driver files

from http://www.ibm.com/support.

iv IntelliStation Z Pro Types6223 and 6227: Hardware Maintenance Manual and TroubleshootingGuide

Contents

Main Page Page Page About this document Important safety information Page Contents vi Page Page Chapter 1. Introduction Related documentation Notices and statements used in this document 2 Features and specifications Table1. Features and specifications What your computer offers Reliability, availability, and serviceability features 4 Page Controls, LEDs, and connectors 6 Page Turning on the computer 8 Turning off the computer 10 Chapter 2. Configuring the computer Starting the Configuration/Setup Utility program 12 Chapter 3. Diagnostics General checkout Diagnostic tools overview 14 Power-on self-test (POST) POST beep codes POST error messages Diagnostic programs and error messages 16 Text messages Starting the diagnostic programs and viewing the test log Small computer system interface (SCSI) messages PC-Doctor for Windows Updating (flash-updating) the BIOS code on the computer 18 Recovering from a POST/BIOS update failure Erasing a lost or forgotten password (clearing CMOS) 20 Replacing the battery Power checkout 22 Chapter 4. Installing options Installation guidelines System reliability considerations Handling static-sensitive devices Installing options in your computer Major components of your computer 24 Removing the side cover Removing the bezel Installing an adapter 26 Page 28 Page Cabling an optional SCSI adapter 30 Installing a drive Installing a drive in bay 2 or 3 32 Page 34 Page Installing a SCSI or SATAdrive in bay 4, 5, or 6 36 Page 38 Page Power and signal cables for internal drives 40 Installing memory modules 42 Page Installing a second microprocessor 44 Page 46 Page Installing an external SCSI cable 48 Installing a security rope clip Replacing the bezel 50 Replacing the side cover Connecting external options 52 Input/output connectors Audio connectors Line in 54 Line out Mic IEEE 1394A (FireWire) connector Keyboard connector Parallel connector Serial connectors Ultra320 SCSI connector 56 SCSI cabling requirements Setting SCSI IDs Universal Serial Bus connectors Video connector 58 Chapter 5. Field replaceable units Microprocessor and heat sink 60 CD-ROM drive Non-hot swap power supply 62 Rear-adapter retention bracket I/O card retainer 64 Front (microprocessor) fan Hard drive fan 66 Page Power/LED switch assembly 68 Card/bracket assembly Speaker 70 System board This section contains service information for the system board. System board option connectors The following illustration shows the system board connectors for user-installable options. System board internal connectors The following illustration shows the internal connectors on the system board. 72 System board external connectors The following illustration shows the external input/output port connectors on the system board. System board error LEDs The following illustration shows the LEDs on the system board. 74 System board jumpers and switches This section describes the jumpers and switches on the system board. Removing the system board 76 Page Top/side cover 78 Bezel-release latch 80 Handle assembly Page Chapter 6. Symptom-to-FRU index Beep symptoms 84 No-beep symptoms POST error codes In the following error codes, Xcan be any number or letter. 86 Page 88 Page Diagnostic error codes 90 Page 92 Page 94 Diagnostic error LEDs Error symptoms 96 Page 98 Page 100 Page 102 Hot-swap power-supply LED errors Service processor error codes 104 SCSI error codes ServeRAID error codes In the following error codes, x can be any number or letter. 106 POST (ISPR) error procedures 108 Temperature error messages Fan error messages Power error messages System shutdown 110 Voltage-related system shutdown Temperature-related system shutdown Hard disk drive checkout Host built-in self test (BIST) Bus fault messages 112 Undetermined problems Problem determination tips 114 Page System 116 System replaceable units 118 Page 120 Recovery CD (Windows XP) Keyboards (CRUs) Power cords (CRUs) 122 Page Page Appendix A. Getting help and technical assistance Before you call Using the documentation Getting help and information from the World Wide Web Software service and support 126 Hardware service and support Appendix B. Safety information General safety Electrical safety 128 Safety inspection guide Handling electrostatic discharge-sensitive devices Grounding requirements 130 Safety notices (multilingual translations) 132 Page 134 Page 136 Page Page Page Page Page Page Page 144 Page 146 Page 148 Page 150 Page 152 Page Page Page Page Page 158 Page Page Appendix C. Notices Edition notice Trademarks 162 Important notes Product recycling and disposal Battery return program Electronic emission notices 164 Federal Communications Commission (FCC) statement TestedTo Comply WithFCC Standards FOR HOME OR OFFICE USE Industry Canada Class B emission compliance statement Avis de conformit la rglementation dIndustrie Canada European Union EMC Directive conformance statement Japanese Voluntary Control Council for Interference (VCCI) statement Page Index A B C D E 168 F G M N O P R S T 170 U V