Problem solving

Computer problems can be caused by hardware, software, or user error. The information in this section might be useful to help you solve problems or to gather helpful information you can pass on to a service technician. You might also need to refer to your computer, operating-system, or sound-adapter publications.

Review the following list for any problem descriptions that might fit your situation.

You cannot create a multisession disc.

Be sure that there is enough space left on the disc for another session. Writing a session requires lead-in and lead-out space (about 15 MB) in addition to the data that is recorded.

You cannot successfully write to a CD-R, CD-RW, DVD-R, DVD-RW, or

DVD-RAM disc.

Take the following actions:

1.Verify that the process is not being interrupted by a screen saver, an antivirus program, an Internet or e-mail program, or other software. Disable the functions that might interrupt the write operation.

2.Verify that the hard disk has been defragmented.

3.Consult the hard disk drive manufacturer or vendor if an older hard disk drive is conducting a thermal recalibration during a write operation.

4.Replace the CD if it is bad or scratched.

5.Disable the Windows Auto Insert Notify function on your CD-ROM and CD-RW drives.

You cannot eject a CD or DVD disc.

Take the following actions after ensuring that the drive is not in the process of writing to a disc:

1.Eject the CD through software.

2.Use the Eject button.

3.Turn off the computer. Wait 45 seconds; then turn on the computer and try using the Eject button again.

4.If other methods do not work, use the manual-eject hole, using instructions given in “Manually ejecting a disc” on page 8.

You cannot read from the CD or DVD disc after successfully writing to it.

Take the following actions:

1.If you can read the CD or DVD Disc in another CD or DVD player or you can see previous sessions, the directory information might be damaged on the volume, making it unreadable. To get ideas for troubleshooting, check the documentation that comes with the software.

2.You might have a damaged CD-R, CD-RW, DVD-R, DVD-RW, or DVD-RAM disc. Try a new disc or another brand of CD or DVD disc.

3.If you can read from a CD-RW, DVD-RW, or DVD-RAM disc in the writing drive, but not in another MR drive, be sure that a UDF Reader program is installed in the computer.

14ThinkPad Multi-Burner Ultrabay Slim Drive: User’s Guide

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IBM 73P3297 manual Problem solving, You cannot create a multisession disc, You cannot eject a CD or DVD disc

73P3297 specifications

The IBM 73P3297 is a high-capacity hard drive that was primarily designed for use in IBM servers and high-performance computing environments. This hard drive is an integral part of IBM's extensive storage solutions, catering to organizations that require reliable and robust data storage for mission-critical applications.

One of the standout features of the IBM 73P3297 is its significant storage capacity. With a capacity of 146 GB, it strikes a balance between performance and storage needs, making it suitable for applications that demand both strong data retrieval speeds and sufficient space. This characteristic is particularly beneficial for enterprises dealing with large datasets, extensive databases, and resource-intensive applications.

The drive operates at a rotational speed of 15,000 RPM, which is among the highest in the industry. This high-speed rotation enables quick access times and reduced latency, enhancing overall system performance. Coupled with a SAS (Serial Attached SCSI) interface, the 73P3297 supports faster data transfer rates compared to traditional SATA drives, ensuring that data can be read and written at optimal speeds.

In terms of technology, the IBM 73P3297 incorporates advanced error recovery and data integrity features. The drive is designed with hot-swap capabilities, allowing it to be replaced without turning off the system, minimizing downtime in critical operations. Additionally, it supports features such as S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology), which provides predictive failure analysis to help administrators monitor the health of the drive.

Another important characteristic of the IBM 73P3297 is its 3.5-inch form factor, which makes it compatible with a wide range of enterprise-class servers and storage arrays. Its durability and longevity, backed by IBM's engineering expertise, ensure that the drive can withstand the rigors of continual use in demanding environments.

Overall, the IBM 73P3297 is an exceptional hard drive that combines high capacity, speed, and reliability. Its advanced features make it an ideal choice for organizations seeking to enhance their data storage infrastructure while ensuring performance and continuity for their critical applications. Whether used in a data center or a powerful workstation, the 73P3297 stands out as a dependable storage solution in the challenging landscape of enterprise computing.