Chapter 4. IBM Enhanced Diagnostics
The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to
determine the operating condition of the computer’s hardware components.

You can run the IBM Enhanced Diagnostics from the Access IBM Predesktop Area

on your hard disk. Alternatively, you can create a bootable IBM Enhanced

Diagnostics diskette from the Access IBM Predesktop Area.

You can also download the latest version of the Enhanced Diagnostics program

from
http://www.ibm.com/pc/support/
on the World Wide Web. Type your machine type and model number into the

Quick Path field to find the downloadable files that are specific to the computer.

Diagnostics program download

To download the Diagnostics program, do the following:

v Go to http://www.ibm.com/.

v Select Support & downloads.

v Select Personal computing from the ″Get product support for″ list.

v Enter your machine type in the ″Quick Path″ box and click Go.

v Follow the links provided to locate the IBM Enhanced Diagnostics.

Note: You can download either a diskette image or a startable CD-ROM image

(.iso file) of the diagnostics.

Running IBM Enhanced Diagnostics from the Access IBM Predesktop
Area

To open the Access IBM Predesktop Area, do the following:

1. With the computer off, press and hold the Enter key; then, turn on the
computer.
2. When the logo screen appears, release the Enter key.
3. The Access IBM Predesktop Area opens.
4. Select Run diagnostics from the Utilities menu.

5. Follow the instructions on the screen.

Navigating through the diagnostics programs
Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item.

v The Esc key is used to back up to the previous menu.

v For online help select F1.

Running diagnostics tests
There are four ways to run the diagnostic tests.
© Copyright IBM Corp. 2005 13