IBM 8127, 8184, 8320, 8416, 8417, 8418, 8419, 8429 - page 89

POST Error Code FRU/Action

112XX

This adapter does not have cache

1. SCSI Adapter

2. Any SCSI Device

3. System Board

4. Riser card

119XX 1. 3119 Adapter

121XX 1. Modem Adapter

2. Any Serial Device

3. System Board

4. Riser card

136XX 1. ISDN Primary Rate Adapter

2. System Board

3. Riser card

137XX 1. System Board

141XX 1. Realtime Interface Coprocessor

Portmaster

Adapter/A

143XX 1. Japanese Display Adapter

2. System Board

3. Riser card

14710, 14711 1. System Board Video Adapter

2. Adapter Video Memory

148XX 1. Video Adapter

14901, 14902,

1491X, 14922

1. Video Adapter

(if installed)

2. System Board

3. Riser card

4. Display (any type)

14932 1. External Display

2. Video Adapter

161XX 1. FaxConcentrator Adapter

164XX 1. 120 MB Internal Tape Drive

2. Diskette Cable

3. System Board

4. Riser card

16500 1. 6157 Tape Attachment

2. Adapter

16520, 16540 1. 6157 Streaming Tape Drive

2. 6157 Tape Attachment Adapter

166XX, 167XX 1. Token Ring Adapter

2. System Board

3. Riser card

Chapter 7. Symptom-to-FRU Index 83

Contents

Main Page Page Page Contents Chapter 1. About this manual . . . . .1 Copyright IBM Corp. 2005 Chapter 2. General information . . . . .5 Chapter 3. General Checkout . . . . .11 Chapter 4. IBM Enhanced Diagnostics 13 Chapter 10. Related service information . . . . . . . . . . . . 153 Safety information . . . . . . . . . . . . 153 General safety . . . . . . . . . . . .153 iv Chapter 1. About this manual Copyright IBM Corp. 2005 This manual contains service and reference information for IBM Important Safety Information Strategy for Replacing FRUs for CTO, CMV, and GA V products Product definition 2 FRU Identification for CTO, CMV, and GA V products Chapter 1. About this manual 3 Using PEW Using eSupport Using the HMM 4 Chapter 2. General information Access IBM Copyright IBM Corp. 2005 v Intel Pentium (To interrupt normal startup, press Enter) 6 Chapter 2. General information 7 8 v Microsoft Windows XP Professional v Microsoft Windows 2000 Specifications Page Chapter 3. General Checkout Copyright IBM Corp. 2005 12 Chapter 4. IBM Enhanced Diagnostics Copyright IBM Corp. 2005 There are four ways to run the diagnostic tests. http://www.ibm.com/pc/support/ Diagnostics program download Test selection 14 Test results Diagnostics test results will produce the following error code format: Code Fixed disk advanced test (FDAT) Chapter 4. IBM Enhanced Diagnostics 15 Linear Verify Random Verify Quick and Full erase - hard drive 16 functions. Chapter 4. IBM Enhanced Diagnostics 17 Viewing the test log Page Chapter 5. Using the IBM Setup Utility Copyright IBM Corp. 2005 Starting the IBM Setup Utility program (To interrupt normal startup, press Enter) Viewing and changing settings Administrator password 20 Setting, changing, and deleting a password Security settings for Access IBM Predesktop Area Using Security Profile by Device Chapter 5. Using the IBM Setup Utility 21 Using IDE Drives Setup Selecting a startup device 22 Selecting a temporary startup device Changing the startup device sequence Advanced settings Chapter 6. Replacing FRUs Copyright IBM Corp. 2005 Locating controls and connectors on the front of the computer Locating connectors on the rear of the computer 24 Opening the cover Chapter 6. Replacing FRUs 25 Locating components 26 Accessing system board components and drives Chapter 6. Replacing FRUs 27 Identifying parts on the system board 28 13 Power connector 7 Speaker connector 14 Microprocessor 15 CD audio connector Replacing memory Replacing a PCI adapter 30 Replacing the battery Replacing the power supply 32 Page Replacing the system board, microprocessor, and heat sink 34 Page 36 Figure 2. Microprocessor Chapter 6. Replacing FRUs 37 Replacing the microprocessor Replacing internal drives 38 Serial ATA IDE drive Chapter 6. Replacing FRUs 39 Replacing a CD-ROM, CD-RW, or DVD optical drive Replacing the hard disk drive 40 Connecting a serial ATA hard disk drive Replacing the diskette drive 42 Connecting an IDE hard disk or CD drive Replacing the speaker Chapter 6. Replacing FRUs 43 To replace the power button and LED assembly: Replacing the power button and LED assembly Figure 3. Speaker, fan, power button and LED assembly Replacing the fan assembly 44 Page Closing the cover and connecting the cables 46 Chapter 7. Symptom-to-FRU Index Copyright IBM Corp. 2005 Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes. The start-up drive is not in the boot sequence in configuration. 48 Diagnostic error codes Chapter 7. Symptom-to-FRU Index 49 000-000-XXX BIOS Test Passed 1. No action 000-002-XXX BIOS Timeout 50 Page 52 Page Diagnostic Error Code FRU/Action 005-025-XXX Video Checksum Value error 54 1. Video card, if installed 2. System board 005-036-XXX Video Register error 1. Video card, if installed 2. System board 005-040-XXX Video IRQ failure Page 56 Page Diagnostic Error Code FRU/Action 015-027-XXX USB port Configuration/Setup error 58 1. No action 1. System board 015-034-XXX USB port buffer allocation failure 1. System board 015-040-XXX USB port IRQ failure Diagnostic Error Code FRU/Action 018-0XX-XXX PCI Card Failure Chapter 7. Symptom-to-FRU Index 59 1. No action 020-0XX-XXX PCI Interface error 60 Diagnostic Error Code FRU/Action 025-197-XXX IDE interface test warning Chapter 7. Symptom-to-FRU Index 61 1. No action 030-00X-XXX 030-01X-XXX SCSI interface failure Diagnostic Error Code FRU/Action 030-197-XXX SCSI interface test warning 62 1. No action 035-0XX-XXX RAID interface Failure Chapter 7. Symptom-to-FRU Index 63 1. No action 071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error 1. Speakers 2. Audio card, if installed 3. System board Diagnostic Error Code FRU/Action 080-000-XXX Game Port interface Test Passed 64 1. No action 080-XXX-XXX Game Port interface Error 1. No action 086-001-XXX Mouse Port interface Presence 1. Mouse 2. System board 086-035-XXX Mouse Port interface Reset 1. Mouse 2. System board 086-040-XXX Mouse Port interface IRQ failure Diagnostic Error Code FRU/Action 086-197-XXX Mouse Port interface test warning Chapter 7. Symptom-to-FRU Index 65 1. No action 089-XXX-XXX Microprocessor failure Diagnostic Error Code FRU/Action 170-000-XXX Voltage Sensor(s) Test Passed 66 1. No action 170-0XX-XXX Voltage Sensor(s) failure 1. No action 175-0XX-XXX Thermal Sensor(s) failure Page 68 Page Beep symptoms 70 Use the following table to diagnose beep symptoms. 1-1-3 CMOS read-write error 1. Run Setup 2. System Board 1-2-2-3 ROM BIOS check error Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation failed Chapter 7. Symptom-to-FRU Index 71 No-beep symptoms 72 POST error codes Chapter 7. Symptom-to-FRU Index 73 000 SCSI Adapter not enabled 1. System Board 102 System board timer error 1. System Board 106 1. System Board 110 System board memory parity error 74 1. System Board 161 Bad CMOS battery 1. System Board N error Page 76 Page 78 Page 80 Page 82 Page 84 Chapter 7. Symptom-to-FRU Index 85 1. ServerGuard Adapter 86 Miscellaneous error messages Chapter 7. Symptom-to-FRU Index 87 88 Message/Symptom FRU/Action Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable Chapter 7. Symptom-to-FRU Index 89 Undetermined problems Page Chapter 8. Parts listing Copyright IBM Corp. 2005 Machine Type 8127 92 US English (models 11M) 89P8300 * Chapter 8. Parts listing 93 Power cord (models 11M) 6952301 * Power cord (models) 13F9939 * 94 Machine Type 8183 Chapter 8. Parts listing 95 71P7367 * 96 40Y8813 * Chapter 8. Parts listing 97 40Y8781 * 33P3289 * 3 CD-RW Drive (48X/24X/48X) (models A5J A8J 1CJ 1FJ 3BJ 3EJ 2CU 83J 86J 8BJ 8EJ 66J) 98 02R4099 ** 13R9022 ** Chapter 8. Parts listing 99 89P7950 ** 100 89P7933 ** 41D0651 ** 41D0649 ** 89P7935 ** 89P7951 ** Chapter 8. Parts listing 101 89P7934 ** 41D0650 ** 31P9122 * 102 03R0287 * 24P0383 * 09K9827 * 26K1233 * 24P0491 * Chapter 8. Parts listing 103 89P8303 * 89P8300 * 104 89P8320 * Korean (models 21K 43K 4KK BDK D7K GNK) 89P8321 * Chapter 8. Parts listing 105 89P8338 * 106 02K0545 * 89P8304 * 6952301 * 14F0068 * 29R8003 * 14F0050 * Power cord (models GFQ GNQ) 49P2078 * 13M6442 * HK (model 27B) 13M6427 * 29R7998 * 108 Chapter 8. Parts listing 109 19R1270 * Machine Type 8184 1 Cover (all models) 26K1217 ** 2 Power supply 200 W (all models) 24R2614 ** 110 40Y8811 * Chapter 8. Parts listing 89P7935 ** 112 73P2684 * 12 Riser card assembly (all models) 89P7701 * 89P5089 * Korean label (models 21K 43K 36K 32K) 13R9162 * Chapter 8. Parts listing 114 29R7998 * Chapter 8. Parts listing Machine Type 8320 116 71P7367 * Chapter 8. Parts listing 26K5390 * 40Y8813 * 3 DVD-ROM 16X/48X (Black) (models 24C 25C 31C 3BC 72G 73G 76G 78G 7CG 7EG 7HG 7KG) 33P3237 * 3 DVD-ROM 16X/48X (Black) (models 24C 25C 31C 3BC 72G 73G 76G 78G 7CG 7EG 7HG 7KG) 71P7357 * 3 DVD-ROM 16X/48X (Black) (models 24C 25C 31C 3BC 72G 73G 76G 78G 7CG 7EG 7HG 7KG) 40Y8803 * 3 DVD-ROM 16X/48X (Black) (models 24C 25C 31C 3BC 72G 73G 76G 78G 7CG 7EG 7HG 7KG) 118 19K1568 * 02R4098 ** 9 Intel P4 2.66 GHz (models 26U 25C 27U 8BJ 8CJ 8DJ 8EJ 8FJ 8GJ 8HJ 8JJ CFJ 28M 29M) Chapter 8. Parts listing 89P7933 ** 41D0649 ** 120 Chapter 8. Parts listing 121 89P8316 * 122 89P8339 * Brazil/Portugese (models ADP 1CP) 89P8304 * US English (models 22C 24C 25C 31C 32C 41C 3BC 43C) 19K1910 * Chapter 8. Parts listing 123 13R9693 * JP (models 15J 16J 17J A6J A7J A8J 83J 87J 88J 89J 8EJ 8FJ 8GJ 8JJ 5CJ 5DJ 5EJ) 13M6442 * 124 19R1270 * Machine Type 8416 Chapter 8. Parts listing 125 126 Machine Type 8417 128 Chapter 8. Parts listing 129 130 Chapter 8. Parts listing 131 132 Machine Type 8418 Chapter 8. Parts listing 133 134 8418 FRUs FRU# CRU RJ11 connector adapter (Sweden) (All G models) 60H6054 * Chapter 8. Parts listing 135 136 Machine Type 8419 Chapter 8. Parts listing 137 71P7385 * 138 Chapter 8. Parts listing 139 140 6952301 * Power cord (models A1M 55M 56M) 13F9939 * Machine Type 8429 Chapter 8. Parts listing 141 142 8429 FRUs FRU# CRU Chapter 8. Parts listing 143 144 Chapter 9. Additional Service Information Security features Copyright IBM Corp. 2005 Passwords Power-on password Erasing a lost or forgotten password (clearing CMOS) Vital product data Management Information Format (MIF) Chapter 9. Additional Service Information 147 BIOS levels Flash update procedures Updating (flashing) BIOS from a diskette 148 Updating (flashing) BIOS from your operating system Recovering from a POST/BIOS update failure Chapter 9. Additional Service Information 149 Power management 150 menu. features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Automatic Power-On features Page Chapter 10. Related service information Copyright IBM Corp. 2005 Safety information General safety Electrical safety 154 Safety inspection guide Chapter 10. Related service information 155 Handling electrostatic discharge-sensitive devices 156 Grounding requirements Chapter 10. Related service information 157 Safety notices (multi-lingual translations) 158 Use safe practices when lifting. Chapter 10. Related service information 159 160 Chapter 10. Related service information 161 CUIDADO: Ao levantar a mquina, faa-o com segurana. CUIDADO: 162 CUIDADO: Page Page Page Page Page Page Page Page Chapter 10. Related service information 171 Pour la mise au rebut, reportez-vous la rglementation en vigueur. 172 ATTENTION: Faites-vous aider pour soulever ce produit. Chapter 10. Related service information 173 174 Die rtlichen Bestimmungen fr die Entsorgung von Sondermll beachten. Chapter 10. Related service information 175 ACHTUNG: 176 Keine Gegenstnde, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Chapter 10. Related service information 177 178 ATTENZIONE: Chapter 10. Related service information 179 Page Page Page Chapter 10. Related service information 183 184 PRECAUCIN: PRECAUCIN: Tome medidas de seguridad al levantar el producto. PRECAUCIN: Chapter 10. Related service information 185 Send us your comments! 186 Thank you for your response! Problem determination tips Chapter 10. Related service information 187 Notices Trademarks 188