IBM 835 manual Model 825, 870, 890 with V5R2 Maintenance Instructions, CE Maintenance Instructions

CE: Maintenance Instructions

Model 825, 870, 890 (with V5R2) Maintenance Instructions

1)	CE determines if a message (ATTENTION: CUOD CAPACITY CARD	Install the replacement Processor Capacity Card
	ERROR, XX STANDBY PROCESSORS IN LPAR PARTITIONS) is displayed on the
2)	IPL or Install the System screen and SRC A6004716 is shown on the panel
	Level II checks to see if any activation or enablement features have been
			IPL
	previously purchased for a machine with this serial#

( Level II can make this determination by using the CUoD Application)

3)Level II checks to determine if the Serial# for the Procesor Capacity Card that

is being returned matches the Serial# of the Processor Capacity Card					yes	1	no
recorded in the CuoD application
4) CE determines if Op Panel or PAL display a
4730 SRC? If this path is performed
within a powered on window of 48 hours .. SRC 4730
will	not	be shown, and an IPL will not be requried to eliminate the		Contact Level II
									Contact Level II
SRC and re-establish the proper machine status
			Level II will check Machine Serial#	records (using CUoD				Level II will check Machine Serial# records (using CUoD
			Application) for evidence of previously provided Activation
								Application) for evidence of previously provided Activation
			and/orEnablement Codes
								and/orEnablement Codes

			2		no
			yes
	CE provides Level II with the Serial # of the Processor Capacity
	Card being returned as part of the Maintenance Action
		no		CE notifies the customer that the Processor Capacity Card being
3				returned must be the same part that Activation/Enablement
				Codes were orginally created for .... if not, the customer is not		CE instructs the
				entitled to a refreshed set of codes due to a maintenance action
						customer to use
yes				LeveL II notifies the CUoD Program Manager that this situation		LPAR and
				occurred		make"available"
						(LPAR state) the
	CE provides Level II with VPD collected from the server					number of
						processors identified
	by using the CUoD Screen(s)
						in the attention
						message
	Level II generates the required code(s) and reports them back
	to the CE to be entered on the server by using the proper
	CUoD screen(s)
					Wait 5 Minutes for the server to register the new Activation and/or
					Enablement Code(s) or the LPAR configuration change

				2		no	Return Faulty
			yes				Capacity Card
	CE provides Level II with the Serial # of the Processor Capacity
	Card being returned as part of the Maintenance Action
		no			CE notifies the customer that the Processor Capacity Card being
					returned must be the same part that Activation/Enablement
3					Codes were orginally created for .... if not, the customer is not
					entitled to a refreshed set of codes due to a maintenance action
	yes				LeveL II notifies the CUoD Program Manager		that this situation
					occurred
	CE provides Level II with VPD collected from the server
	by using the CUoD Screens
							Return
							a
	Level II generates the required cpde(s) and reports them back						Capacity
	to the CE to be entered on the server by using the proper
	CUoD screen(s)						Card

4

no

yes

IPL

(removes SRC4730)

Return Faulty Capacity Card

Return Faulty Capacity Card

Return Faulty Capacity Card

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12/15/2003