If the battery pack cannot be fully charged in 24 hours, use a new battery
pack.
Problem: Your computer shuts down before the battery status indicator shows
empty, -or- Your computer operates after the battery status indicator shows
empty.
Solution: Discharge and recharge the battery pack.
Problem: The operating time for a fully charged battery pack is short.
Solution: Discharge and recharge the battery.If your battery’s operating time
is still short, use a new battery pack.
Problem: The computer does not operate with a fully charged battery pack.
Solution: The surge protector in the battery might be active. Turn offthe
computer for one minute to reset the protector; then turn on the computer
again.
Problem: The battery does not charge.
Solution: You cannot charge the battery when it is too hot. If the battery feels
hot, remove it from the computer and allow it to cool to room temperature.
After it cools, reinstall it and recharge the battery.If it still cannot be charged,
have it serviced.
Hard disk drive problems
Problem: The hard disk drive makes a rattling noise intermittently.
Solution: The rattling noise might be heard:
vWhen the hard disk drive starts accessing the data or when it stops.
vWhen you carry the hard disk drive.
vWhen you carry your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
Problem: The hard disk drive does not work.
Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there
is no exclamation point ! to the left of the hard disk drive. If there is such a
mark, the hard disk drive is disabled. Clear the mark to enable the drive.
Other problems
Problem: The computer locks or does not accept any input.
Solving computer problems
Chapter2. Solving computer problems 23