ContentsFinding information with Access ThinkPad iii
Chapter 1. Overview of your new ThinkPad
computer .............1
Your ThinkPad at a glance .......2
Features..............3
Specifications ............5
Caring for your ThinkPad computer ....6
Chapter 2. Solving computer problems . . 9
Troubleshooting...........10
Diagnosing problems .........10
Problems and solutions ........11
Error messages ..........11
Errors without messages .......14
A password problem ........15
A power switch problem.......15
Keyboard problems ........16
TrackPoint problems ........17
Standby or hibernation problems ....18
Computer screen problems ......21
Battery problems .........22
Hard disk drive problems ......23
Other problems ..........23
Using BIOS Setup Utility........25
Recovering pre-installed software .....26
Upgrading the hard disk drive......28
Replacing the battery .........30
Chapter 3. Getting help and service from
IBM...............31
Getting help and service ........32
Getting help on the Web........32
Getting help by fax .........33
Calling IBM ............33
Appendix A. Important safety instructions 37
Modem safety information .......39
Laser compliance statement .......40
Appendix B. Product warranties and
notices .............43
Warranty Period ..........43
IBM Statement of Limited Warranty ....43
Part1-General Terms .......43
Part2-Country-unique Terms .....47
Notices..............55
Processing date data ........55
References to the Web site addresses. . . 55
Electronic emission notices ......56
Telecommunication notices ......57
Industry Canada requirements .....59
Notice for Australia ........60
Notice for Users in New Zealand ....60
Notice for European Union countries. . . 66
Wireless Interoperability .......70
Usage environment and your Health. . . 70
Wireless Regulatory Information ....70
USA - Federal Communications
Commission (FCC).........70
Canada - Industry Canada (IC).....72
Trademarks ............73
Index ..............75
© Copyright IBM Corp. 2001 vii