IBM Computer Monitor Troubleshooting, Technical Support Faq, Problem, Possible, Suggested Action

TECHNICAL SUPPORT (FAQ)

TROUBLESHOOTING

Problem	Possible	Suggested Action	Reference
	Cause
		Ensure that the electrical
		outlet and the monitor are
		both switched on.
		Check that the power cord
Screen is blank	No Power to	is firmly plugged into the	CONTROLS AND
and power	monitor	electrical outlet and the	CONNECTORS
indicator is off		power supply unit.	Section on page 1
		Try another power cord.
		Try another electrical
		outlet.
Screen is blank	Brightness	Adjust brightness and	OPERATING
and power	and Contrast
			INSTRUCTIONS
indicator is	may be too	contrast.
			Section on page 3
steady green	low
		Press any key on the
Screen is blank	The monitor is	keyboard or move the
		mouse to restore
and power	in the Power		Power Management
		operation.
indicator is	Management		section on page 16
		Check the Power
steady amber	Standby state
		Management software on
		your computer
Screen is blank	Display mode
and power	of the	Reconfigure the computer	Factory set display
indicator is	computer is
		to use a supported display	mode
flashing green	outside the
		mode.	Section on page 15
every 0.5	range of the
second	monitor

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