TECHNICAL SUPPORT (FAQ)
TROUBLESHOOTING
| Problem | Possible | Suggested Action | Reference | |
| Cause | ||||
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 | Ensure that the electrical | 
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 | outlet and the monitor are | 
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 | both switched on. | 
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 | Check that the power cord | 
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| Screen is blank | No Power to | is firmly plugged into the | CONTROLS AND | |
| and power | monitor | electrical outlet and the | CONNECTORS | |
| indicator is off | power supply unit. | Section on page 1 | ||
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 | Try another power cord. | 
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 | Try another electrical | 
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 | outlet. | 
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| Screen is blank | Brightness | Adjust brightness and | OPERATING | |
| and power | and Contrast | |||
| INSTRUCTIONS | ||||
| indicator is | may be too | contrast. | ||
| Section on page 3 | ||||
| steady green | low | 
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 | Press any key on the | 
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| Screen is blank | The monitor is | keyboard or move the | 
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| mouse to restore | 
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| and power | in the Power | Power Management | ||
| operation. | ||||
| indicator is | Management | section on page 16 | ||
| Check the Power | ||||
| steady amber | Standby state | 
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| Management software on | 
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 | your computer | 
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| Screen is blank | Display mode | 
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| and power | of the | Reconfigure the computer | Factory set display | |
| indicator is | computer is | |||
| to use a supported display | mode | |||
| flashing green | outside the | |||
| mode. | Section on page 15 | |||
| every 0.5 | range of the | |||
| second | monitor | 
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