Problem | Possible Cause | Suggested Action | Reference |
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Screen is blank and | The monitor is in Power | Press any key on the keyboard or move |
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power indicator is | Management Standby / | the mouse to restore operation. |
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steady yellow or | Suspend or Off state. |
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steady amber. |
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| No video signal from the | Check the computer is powered on. |
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| computer. | Check the signal cable is firmly connected |
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| to the computer. |
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| Check no pins are bent in the signal cable |
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| connector. |
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Image appears to be | The monitor is operating in | Reconfigure the computer to use a non- | Further information |
flickering. | an interlaced or low refresh | interlaced display mode with a refresh | section starting on page |
| rate display mode. | rate of at least 72 Hz. | 16 |
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| The monitor may be affected | Move fluorescent desk lighting or any |
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| by interference from nearby | equipment that produces magnetic fields |
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| equipment. | further away from the monitor. |
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| If another monitor is close by, a separa- |
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| tion distance of at least 12 inches |
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| (300mm) is recommended. |
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Image appears to be | The monitor may be affected | Move any equipment that produces |
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discolored. | by interference from nearby | magnetic fields (e.g. sub woofer loud |
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| equipment. | speakers) further away from the monitor. |
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| Magnetization of monitor | Degauss the monitor using OSD manual |
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| components has built up. | degauss function. This function can only |
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| be used once in a 30 minute period. |
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