Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM you should try the suggested actions that are appropriate to your problem.
Problem | Possible Cause | Suggested Action | Reference | |
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Screen is blank and | No power to monitor. | Ensure the electrical outlet and the | Setup section | |
power indicator is off. |
| monitor are both switched on. | starting on page 2 | |
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| Check power cord is firmly plugged into |
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| the monitor and the electrical outlet. |
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| If the power cord plug has a removable |
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| fuse, replace it. |
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| Try another power cord. |
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| Try another electrical outlet. |
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Screen is blank and | Brightness and Contrast | Adjust brightness and contrast. | User controls section | |
power indicator is | may be too low. |
| starting on page 5 | |
steady green. |
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| Display mode of the | Reconfigure the computer to use a | Further information |
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| computer is outside | supported display mode. | section starting on |
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| the range of the |
| page 16 |
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| monitor. |
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| No video signal from the | Check the signal cable is firmly connected |
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| computer. | to the computer. |
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| Check no pins are bent in the signal cable |
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| connector. |
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ENGLISH
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