POST Message Description
1962 A startup sequence error occurred.
Action:
1. Make sure the startup options are set correctly in the
Configuration/Setup Utility program. If the settings are not
correct, change and save them. For instructions on using the
Configuration/Setup Utility program, see “Configuring Your
Computer” on page 22.
2. Make sure the primary IDE cable is properly installed and
securely connected.
3. Make sure all adapters are installed correctly. For instructions
on adding adapters, see Installing Options in Your Personal
Computer.
If the problem cannot be isolated and corrected, have the computer
serviced.
2462 A video configuration error occurred.
Action:
1. Make sure the preinstalled graphics adapter in your computer
is securely connected to the riser card. (For the location of the
riser card, refer to Installing Options in Your Personal Computer.)
2. Make sure the monitor signal cable is securely attached to the
proper connector on the graphics adapter. (For the location of
the connector on the graphics adapter, refer to “External
Connectors” on page 10.)
3. If you just added or removed video memory, you must save
the new configuration in the Configuration/Setup Utility
program. Refer to the Important text box on page 22 for
further information and instructions on saving the
configuration.
If the problem cannot be isolated and corrected, have the computer
serviced.
I9990301 A hard disk failure occurred.
Action: Have the computer serviced.
Other Numbers The computer POST found an error.
Action: Follow the instructions on the screen.
Chapter 5. Solving Problems 85