Troubleshooting

If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem.

Problem

Possible

Suggested Action

Reference

Cause

 

 

 

 

 

 

 

 

 

 

 

 

 

Ensure that the electrical

 

 

 

outlet and the monitor are

 

 

 

both switched on.

 

 

 

Check that the power cord

 

 

 

is firmly plugged into the

Connecting

Screen is blank

 

electrical outlet and the

No power to

your Monitor

and power

power supply unit.

monitor

section on

indicator is off

If the power cord plug has

 

page 4

 

 

a removable fuse, replace

 

 

 

 

 

it.

 

 

 

Try another power cord.

 

 

 

Try another electrical

 

 

 

outlet.

 

 

 

 

 

Screen is blank

Brightness

 

User

and power

and Contrast

Adjust brightness and

controls

indicator is

may be too

contrast.

section on

steady green

low

 

page 14

 

 

 

 

 

 

Press any key on the

 

Screen is blank

The monitor is

keyboard or move the

Power

mouse to restore

and power

in the Power

Management

operation.

indicator is

Management

section on

Check the Power

steady amber

Standby state

page 20

Management software on

 

 

 

 

 

your computer

 

 

 

 

 

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IBM T 55A manual Troubleshooting, Problem Possible Suggested Action Reference Cause