IBM W2H, 31x, 32x About this guide, Who should read this manual, Related publications

11-9-2005

About this guide

This guide provides product planning information, replacement and removal

procedures, problem determination and parts listings of field-replaceable-units

(FRUs) for the IBM 4810/4910 SurePOS™ 300. The 4910-32x model is an Express

solution, which includes a 4810-32H machine, a printer, display, cash drawer, and

possibly other I/O. The components of the 4910 Express Solution are determined

by each country or geographical region.

Throughout this guide, the term 4810 refers to all models of the IBM 4810/4910

SurePOS 300. The chapters are organized as follows:

v Chapter 1, “Introduction,” on page 1-1provides a summary of all the models of

the IBM 4810/4910 SurePOS 300.

v Chapter 2, “Disassembling the 4810/4910 SurePOS 300,” on page 2-1describes

the procedure for removing parts from the 4810/4910.

v Chapter 3, “Problem determination,” on page 3-1describes the procedures for

resolving problems.

v Chapter 4, “Parts catalog,” on page 4-1provides the most recent parts

information for the product.

Who should read this manual

This manual is intended for use by experienced personnel responsible for installing

and maintaining all models of the IBM 4810 SurePOS 300.

Related publications

The following IBM publications, drivers, and service diskette information are

available from the IBM Retail Store Solutions Web site at:

http://www.ibm.com/solutions/retail/store. From the store page, select Support.

v IBM 4820 SurePoint Solution: System Reference, SA27-4249

v IBM 4820 SurePoint Solution Installation and Service Guide, GA27-4231

v IBM 4810 SurePOS 300 Technical Reference

v IBM SurePOS 500/600 Series Planning, Installation, and Operation Guide,

GA27-4254

v IBM SurePOS 500/600 Series Hardware Service Guide, GY27-0396

v SureMark Printers User’s Guide, GA27-4151

v SureMark Printers Hardware Service Manual, GY27-0355

Driver and Service Diskette Information

vTerminal hardware folder

–4820 downloads

-4694/4695/ISA Service Diskette, Version 5.33 or later

vPeripheral Drivers folder

–IBM POSS Suite, which includes:

-POS Device Diagnostics

-POSS for Windows

-OLE for POS (OPOS)

-JavaPOS

© Copyright IBM Corp. 2002, 2004 vii