You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.

Phone numbers are subject to change without notice. For the latest phone number list, go to www.ibm.com/pc/support and click Support Phone List.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Argentina

0800-666-0011

Malaysia

03-7727-7800

 

 

 

 

Australia

1300-130-426

Mexico

001-866-434-2080

 

 

 

 

Austria

01-24592-5901

Netherlands

020-514-5770

 

 

 

 

Belgium

Dutch 02-210-9820

New Zealand

0800-446-149

 

French 02-210-9800

 

 

 

 

 

 

Bolivia

0800-0189

Norway

66 81 11 00

 

 

 

 

Brazil

55-11-3889-8986

Peru

0-800-50-866

 

 

 

 

Canada

1-800-565-3344

Philippines

632-995-2225

 

Toronto 416-383-3344

 

 

 

 

 

 

Chile

800-224-488

Portugal

21-791 51 47

 

 

 

 

China (PRC)

800-810-1818

Russia

095-940-2000

 

 

 

 

China (Hong Kong

852-2825-7799

Singapore

1800-840-9911

S.A.R.)

 

 

 

 

 

 

 

Columbia

980-912-3021

Spain

91-662 49 16

 

 

 

 

Denmark

45 20 82 00

Sweden

08-477 4420

 

 

 

 

Ecuador

1-800-426911 (option

Switzerland

058-333-09-00

 

#4)

 

 

 

 

 

 

Finland

09-459 69 60

Taiwan

886-2-2725-9799

 

 

 

 

France

02 38 55 74 50

Thailand

66-2-273-4000

 

 

 

 

Germany

07032-1549 201

Turkey

00-800-446-32-041

 

 

 

 

Indonesia

021-523-8535

United Kingdom

0-1475-555 055

 

 

 

 

Ireland

01-815-9202

United States

1-800-426-7378

 

 

 

 

Italy

02-7031-6101

Uruguay

000-411-005-6649

 

 

 

 

Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 E-17

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IBM Partner Pavilion PROJECTOR E400 manual Country or Region Telephone Number