Troubleshooting
Symptom | Possible Problem | Solution |
iPhone/iPod didn’t charge
Operating iP28 on batteries. The iP28 only | Make sure the iP28 is plugged into a working AC outlet to |
charges iPhone/iPod while operating on AC | charge your iPhone or iPod |
power |
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iPhone or iPod is not docked properly | Remove your iPhone or iPod from the dock and check for |
| obstruction on the connectors in the dock and on your |
| iPhone or iPod. Then replace it in the dock. |
| iPhone/iPod is locked up/ frozen |
| Please make sure your iPhone or iPod is working properly |
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| before docking into the unit. It may need a reset. Please |
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| iPhone/iPod battery has problem |
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| refer to your iPhone or iPod manual for details. |
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Sound is distorted | Volume level is set too high |
| Decrease the volume |
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| Sound source is distorted |
| If the original sound source (MP3) is of poor quality, |
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| distortion and noise are easily noticed with |
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| speakers. Try a different audio source such as a music CD. |
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| If you are using an external sound source like older |
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| generation of iPod, try reducing the output volume on the |
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| device itself. |
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| Try turning off EXB on the unit or the bass boost OFF on |
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| your iPod/sound source. |
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| Batteries are weak |
| Replace current batteries with new ones |
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