oPromo codes (if applicable) can be appended to the end of each promo- eligible line item
Catalog Update
•At times TBD by Sony, MEC will manually add or delete catalog items. For new items, Sony will provide model name, description, category, subcategory and dollar value, as well as the image for the catalog.
•MEC will manually update the new or discontinued items to existing categories and determine based on the volume of updates, whether or not this is over and above what is included in the monthly administration fees.
IX. Award Redemption
Sony Rewarding Recording® participants use their Rewarding Recording® Dollars to purchase items from the online catalog or submit for reimbursement from Sony in the form of a check. Below is a detailed description of the award redemption process:
Online Catalog
•Participants use available Sony Rewarding Recording® Dollars to redeem for Sony approved merchandise (see Award Options above)
•Participants may only redeem for Sony approved merchandise. There are no cash
Order Process and Fulfillment
The order process is outlined below:
Electronic Fulfillment:
•A nightly process builds a file
•Sony Inventory Management sends a daily order status file indicating that the order file was received
o File name:
•Sony Inventory Management processes the MEC order file and sends a ship status file daily (or when applicable) that contains order number, order line item number and ship date.
•MEC appends the ship status and ship date to the individual account.
Order File Layout – APPENDIX IV
•The file is divided into two sections: header and detail.
Professional Product Fulfillment:
•Sony’s Marketing Services’ will monitor the rewards report for all Professional Product open orders an a weekly basis. At the need of fulfillment, Sony will complete a consumption form and submit to inventory management for fulfillment. When the product is shipped Sony will provide the ship date to MEC to update the site.
Gift Cards and Apparel Fulfillment:
•MEC will review the open orders for both gift cards and apparel on a weekly basis and fulfill from within. The site and accounts will updated upon shipment of product.
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