Initial Technology Recorder manual Mail Samples Appendix, IV. Enrollment Process

E-MAIL SAMPLES - APPENDIX V

•New Member E-Mail

•New Member - Dealer Enrollment E-Mail

•Forgot Password E-Mail

•Reminder E-Mail

NOTE: The need of additional e-mail conditions to be added is under advisement.

IV. Enrollment Process

The enrollment process is outlined below for each type of program participant:

Online Participants

•Participants may join the Rewarding Recording® Program via online enrollment only

•Participants access the Rewarding Recording® website and click on the “My Account” link

•Participants can either click on the “Enroll Now” button or the “click here” link to access the enrollment (profile) page

•Participants complete the required information (name, title, company, address, phone, e- mail address, password and promotion code, if applicable)

•Participants create their own password that must be a minimum of four characters in length

•Participants can indicate whether or not they wish to receive additional information from Sony Electronics Inc.

•Once the participant clicks on “submit”, the Activate Account e-mail is sent to the address indicated. The participant is required to click on a link in the e-mail to access the website. The user can claim purchases at this time and has view-only rights to the online catalog.

•A Sony VIP approves the online enrollments once the account is activated.

•Once a Sony VIP approves the account, the user will have their personal account associated to the online catalog. At this time, the user receives a Welcome E-mail* containing username and password information.

•At this time, the participant has full access to the website.

Sony Authorized Dealer Participants

Members are automatically enrolled/updated through the participating Sony Professional Media Authorized Dealer as part of the electronic sales information transmitted to Meridian via FTP by that dealer.

•Monthly sales feeds can only include the previous month’s sales.

•As part of the Monthly File Processing, net new accounts are created automatically when the Dealer file(s) is processed.

•A net new account must have a valid e-mail address to be created. 100% email compliance is mandatory. The dealer must notify Sony of all email changes.

•When a new account is created, the user receives a Welcome Dealer E-mail* containing username and password information at the e-mail address indicated on the file.

•Net new accounts are automatically approved and are not required to have Sony VIP approval to participate.

NOTE: Currently, there are six Sony Authorized Dealers: The Tape Company (TTC), Electric Picture Company (EPC), Innovative Business Products (IBP), Edgewise Media, VSA (Video Service of America), and Recording Media & Equipment (RM&E).

Sony Direct Sales File (DSF) Participants

Direct Accounts consist of members who purchase their eligible products directly from Sony.

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