Initial Technology Recorder manual Participant Level Types, VI. Claiming Process

•As part of the Monthly File Processing, net new accounts are created after Sony reviews the kickout file. When the DSF file is processed, approved accounts are added to the program

•A net new account must have a valid e-mail address to be created (provided by Sony)

•When a new account is created, the user receives a Welcome Direct E-mail* containing username and password information at the e-mail address indicated on the file.

NOTE: Sony has the authority to roll up/inactivate accounts at will.

Sony Historical Participants

•Historical participants represent those inherited as part of the Rewarding Recording® program with a previous vendor

•Historical Participants may or may not meet the enrollment requirements (i.e. – absence of valid e-mail address*), but are allowed to participate in the program

*Username is always the participant e-mail address unless otherwise specified by historical data or requested by Sony. Username and password information is NOT case sensitive (i.e. – users may log in using ALL CAPITAL LETTERS or all lower case letters or a CoMbInAtIoN of both)

V.Hierarchical Structure

•Participant Levels

•100-VIP

•200-Partipant

•240-National

•250-Regional Manager

•300-District Sales Manager

•800-Company

•900-Guest

•Participant Level Types

•Online (ONL)

•TTC

•EPC

•DSF

VI. Claiming Process

Only claims entered on-line or claims received via approved Dealer or Direct Sales file will be accepted in the Rewarding Recording® program (no phone option).

The claiming deadline for any claim is 60 days from the invoice date.

The claiming process is outlined below for each type of program participant:

Online Participants

•Participants access their account and click on “Enter My Invoices”

•Participants read the claiming guidelines and update their profile information if necessary

•Participants click on “continue” and are able to view the online claim form

•Participants complete the required information on the claim form:

oDealer invoice number

oDealer Invoice date – enter date cannot be more than 60 days after the invoice date (can click on the calendar to select the date)

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