Insignia ICE D-20 EC506 4.2 FAQ, The Host in the WLAN Cannot Access D-20, I. Symptom, II. Causes

User Guide
ICE D-20 Wireless Broadband Gateway	Table of Contents

Caution:

zAfter restoring D-20 to factory settings, make sure the host adopts the mode of Obtain an IP address automatically.

zAfter restoring D-20 to factory settings, you need to re-set the parameters of D-20.

4.1.2The Host in the WLAN Cannot Access D-20

I.Symptom

One host is configured with a wireless network card and is to access the WLAN, but it cannot set up the connection to D-20.

II. Causes

This failure is mainly because the wireless channel signal is weak or the parameters of the wireless network card and that of D-20 are not the same.

III.Troubleshooting

1)If the signal is weak, make sure there is no interference source or shield near D-20. If there is any, put D-20 at another place.

2)Make sure that the Interface of WLAN is enabled.

3)Make sure that the following parameters on D-20 and the wireless network card are consistent: SSID, channel, WEP type, and key. Otherwise, you need to modify the information of the wireless network card. The SSID of the wireless network card should be ANY.

4.2FAQ

I.What to do if you forget the administrator password

If you forget the administrator password, you can restore D-20 to the factory settings. The default administrator account in factory settings is:

User name: Admin

Password: admin

Then you can change the administrator password of D-20.

II. What to do if you forget the IP address of the LAN interface

If you forget the IP address of the LAN interface of D-20, you can reset D-20 to the factory settings. By default, it is 192.168.1.1.

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