Insignia NS-LCD37 Troubleshooting

Insignia NS-LCD37 LCD TV

About After-Image			Category	Problem	Possible Solution
The extended use of a fixed image program can
			Video and	No picture	• Make sure that the power
cause a permanent after-image (also known as
			Audio	(screen is not		cord is plugged in.
burn-in) on the screen. This background image
				lit)	• Press POWER on the
is viewable on normal programs in the form of a
				No sound		television or on the remote
stationary fixed image. This irreversible screen						control.
damage can be limited by doing the following:					• Try another channel. It could
• Reduce the brightness/contrast setting to a						be station trouble.
	minimum viewing level.			Dark, poor, or	• Select a different picture
• Do not display the fixed image for extended				no picture		mode.
	periods of time.			(screen is lit)	• Adjust the brightness in the
• Turn the power to the television off when not				Good sound		video setting.
					•	Check the antenna/cable
	in actual use.
						connections.
				No color/dark	• Adjust the color saturation in
	Caution
				picture/color Is		the video setting.
	• Do not allow a still picture to be displayed for an
				not correct
	extended period, as this can cause a
	permanent after-image to remain on the			Only snow and	•	Check the antenna/cable
	screen.			noise appear on		connections.
	Examples of still pictures include logos, video			the screen	• Try another channel. It could
	games, computer images, teletext, and images					be station trouble.
	displayed in 4:3 mode.
				Dotted lines or	•	Adjust the antenna.
	• The permanent after-image on the screen
	resulting from fixed image use is not an			stripes	• Move the television away
	operating defect and as such is not covered by					from noise sources such as
	the warranty.					cars, neon signs, or hair
	• This television is not designed to display fixed					dryers.
	images for extended periods of time.
				Double images	• Use a highly directional
Cleaning and Maintenance						outdoor antenna or a cable
						television provider.
To clean this television, wipe with a soft, dry
				Black box on	• You have selected a text
cloth. If the surfaces are extremely dirty, use a				screen		option and no text is
soft cloth dipped in a soap and water solution or						available. Turn off the Close
a weak detergent solution.						Caption feature or select a
• Use eyeglass cleaner to remove stubborn dirt						different option.
	from the screen.			Good picture,	• The sound may be muted.
• Never use alcohol, paint thinner, or benzine				no sound		Press MUTE again to cancel.
					• Make sure that the stereo
	to clean this television.
						mode is set to stereo or
• Before using a chemically treated cloth, read						mono.
	the instructions that came with the cloth
				Audio noise	•	Communication problems
	carefully.
						may occur if infrared
Troubleshooting						communication equipment
						(such as infrared cordless
						headphones) is used near
If, after reading these operating instructions, you						the television. Move the
have additional questions related to the use of						infrared communication
your television, call the service center.						equipment away from the
						television until the noise is
Before calling service, check the symptoms and
						eliminated.
follow the suggested solutions.
			General	One or more	• These channels may be
				channels can't		locked. Use the parental
Category	Problem	Possible Solution
				be displayed		controls to unlock them.
					• These channels may be set
Remote	Remote control	• The batteries may be weak.
						to Not Viewable in the
control	does not	Replace the batteries.
						channel list. Set the channel
	operate	• Check the orientation of the
						to Viewable or select the
		batteries.
						channel with the 0-9 number
		• Make sure the power cord is
						buttons.
		plugged in.
				Lost password	• Use the super password
	Remote control	• If you replaced the batteries
						(1397) to access the
	does not	to the remote recently, the
						Password Set menu and set
	operate other	code numbers for the video
						a new password as desired.
	brand	equipment may need to be
						Write down your new
	equipment	reset.
						password.
		• There may be more than one
		code for the equipment that		Some items	• If a setting option appears in
		you are attempting to		can't be		gray, this indicates that the
		operate.		accessed		settings option is unavailable
		• There is a possibility that this				in current input mode.
		equipment can only be
		operated by its original
		remote control.
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