Troubleshooting

Symptom

Possible cause

Remedy

 

The power cord is not connected.

Connect the power cord to a suitable wall outlet

 

(page 24).

Can’t turn

 

 

 

 

Turn off the DPC-7.7, wait five seconds, then try turning it

on the

 

External interference is affecting the DPC-7.7’s digital

on again. If that fails, disconnect the power cord from the

DPC-7.7?

circuitry.

wall outlet, wait 10 seconds, reconnect it, then try turning it

 

 

 

on again.

 

 

 

 

The wrong input source is selected on your TV.

On your TV, select the input to which the DPC-7.7 is con-

 

nected (page 24).

 

 

 

 

 

 

The video cable is not connected properly.

Check the video cable and correct as necessary (page 18).

 

 

 

 

No HDMI Video Output?

 

 

The HDMI Output Setting is set to Off.

Try pressing the [Resolution] button on the remote con-

 

 

troller repeatedly to switch the HDMI OUT on, and then

 

Your TV doesn’t support HDMI Resolution settings of

 

pressing the [Resolution] button repeatedly to get picture

 

720p and 1080i.

 

(page 41).

 

 

 

 

 

 

No Component Video Output?

 

 

Your TV does not support progressive scanning, and

Press and hold down the remote controller’s [Resolution]

 

button to turn off the HDMI OUT (page 41). Make sure

 

the HDMI OUT is on.

 

the PRGV indicator is not on.

 

 

 

 

 

No picture?

 

Press and hold down the remote controller’s [Resolution]

While the HDMI OUT is on, the component video out-

button to turn off the HDMI OUT, and then set the pro-

 

gressive Setting on the onscreen setup menus to Inter-

 

put outputs progressive video.

 

laced (page 41, 46). Make sure the PRGV indicator is not

 

 

 

 

on.

 

 

 

 

 

Press the remote controller’s [Resolution] button repeat-

 

 

edly to change the resolution (page 41).

 

 

 

 

 

Press and hold down the remote controller’s [Resolution]

 

The HDMI Resolution is not set to 480p (480p/576p).

button to turn off the HDMI OUT, and then set the pro-

 

 

gressive Setting on the onscreen setup menus to Inter-

 

 

laced (page 41, 46). Make sure the PRGV indicator is not

 

 

on.

 

 

 

 

No S-Video or Composite Video Output?

 

 

The HDMI Resolution is not set to 480p (480p/576p).

Try pressing the [Resolution] button on the remote con-

 

troller repeatedly to get picture (page 41).

 

 

 

 

 

 

The wrong input source is selected on your hi-fi amp

On your hi-fi amp or AV receiver, select the input to

 

or AV receiver.

which the DPC-7.7 is connected (page 19).

 

 

 

 

The audio cable is not connected properly.

Check the audio cable and correct as necessary

 

(page 18–20).

 

 

 

 

 

 

The hi-fi amp or AV receiver connected to the

Turn on the hi-fi amp or AV receiver.

 

DPC-7.7’s audio outputs is not on.

 

 

 

 

 

 

The Digital/HDMI Audio Out setting is incorrect.

Check the Digital/HDMI Audio Out setting and correct as

 

necessary (page 47).

 

 

 

 

 

 

No Sound from the HDMI OUT?

 

 

The Digital/HDMI Audio Out setting is set to Off.

Change the Digital/HDMI Audio Out setting to either All

 

or PCM (page 47).

 

 

No sound?

 

 

The DVD player is connected to the DVI jack on your

You won’t hear any sound from the HDMI output if the

 

source component is only DVI/HDCP-Compatible

 

TV or AV receiver.

 

(page 47).

 

 

 

 

 

 

The HDMI setting on your TV or AV receiver is set to

Change the HDMI setting on your TV or AV receiver to

 

DVI.

HDMI (page 47).

 

 

 

 

Your TV or AV receiver doesn’t support Dolby Digital.

Change the Digital/HDMI Audio Out setting to PCM

 

(page 47).

 

 

 

 

 

 

 

The DPC-7.7 will not be able to play DTS format audio

 

Your TV or AV receiver doesn’t support DTS.

or soundtracks. On your DVD-Video disc’s audio setup

 

 

menu, select an audio format other than DTS.

 

 

 

 

Your TV or AV receiver doesn’t support 96 kHz PCM.

Change the Linear PCM Out setting to Down Sample On

 

(page 47).

 

 

 

 

 

51

Page 51
Image 51
Integra DPC-7.7 instruction manual Troubleshooting

DPC-7.7 specifications

The Integra DPC-7.7 is a high-performance digital preamplifier that reflects a commitment to sound quality, advanced technologies, and user-friendly design. This model is designed to meet the needs of audiophiles who demand the highest level of audio performance from their home theater or stereo systems.

One of the standout features of the DPC-7.7 is its advanced digital processing capabilities. It incorporates state-of-the-art DAC (Digital-to-Analog Converter) technology, allowing for precise audio reproduction from a variety of digital sources. The unit supports high-resolution audio formats, making it a perfect match for modern audio setups that prioritize fidelity.

Another significant characteristic of the Integra DPC-7.7 is its extensive connectivity options. With multiple HDMI inputs, optical and coaxial connectors, and USB ports, it can interface with numerous devices, including Blu-ray players, gaming consoles, and streaming devices. This versatility ensures that users can easily incorporate the DPC-7.7 into their existing setups.

The preamp also features multi-zone capability, allowing for separate audio control in different rooms of the house. This is especially beneficial for users who want to enjoy music or movies in various spaces without needing multiple systems. The intuitive remote control and mobile app compatibility further enhance the user experience, enabling easy management of settings and playback.

In terms of design, the Integra DPC-7.7 boasts a modern and elegant appearance that fits seamlessly into any home entertainment system. The high-quality build ensures durability, while also providing a premium look and feel.

Moreover, the DPC-7.7 is equipped with advanced room calibration technologies that automatically adjust the audio output based on the specific acoustics of the room. This feature ensures that users experience an optimal sound stage regardless of their listening environment.

In summary, the Integra DPC-7.7 stands out in the crowded market of digital preamplifiers due to its high-resolution audio support, comprehensive connectivity, multi-zone functionality, and advanced digital processing capabilities. Its thoughtful design and user-friendly features make it an exceptional choice for anyone looking to enhance their home audio experience. With its focus on performance and versatility, the DPC-7.7 is poised to impress even the most discerning audiophiles.