Integra DTA-9.4 instruction manual Troubleshooting guide, No power, Power turns on but no sound

Models: DTA-9.4

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Troubleshooting guide

Troubleshooting guide

If the DTA-9.4 fails to function normally, first check the following points before contacting your Integra/Onkyo dealer. If the problem is not solved after going through the following list, unplug the power cord and contact your Integra/Onkyo authorized service center.

No power.

Power cord is not correctly plugged into AC outlet/Inlet.

Plug the power cord into the AC outlet/Inlet properly.

Power switch is not set to ON position.

Set the power switch to ON.

Power turns on but no sound.

Incomplete connections.

Check speaker cable connections.

Insert all plugs firmly into jacks.

No input signal from control amplifier.

Check for input signal from control amplifier.

Incorrect INPUT SELECT switch setting.

Set INPUT SELECT switch to correct setting.

The On indicator lights blue and the Standby indicator flashes red simultaneously.

Protective circuitry activated.

A problem such as a speaker cable shorting or the temperature of the DTA-9.4 rising excessively may have occurred. Turn power off immediately, locate problem, and correct it.

The Standby indicator lights red and the On indicator turns off.

The DTA-9.4 waits for the 12V trigger signal.

Turn on the control amplifier.

Connection between the 12V trigger terminals is incomplete.

Connect the cables to the terminals firmly.

Humming or other noise is heard.

Input cable connection is incomplete.

Insert the input cable to pin jack or connector completely.

Noise from power cord or power transformer affects the input cable.

Keep power cord or power transformer away from the input cable.

Power cord or speaker cables are bundled together with pin cords.

This may cause humming or noise. Do not bundle power cord or speaker cables with pin cables together.

Connection to the input terminals is not complete or not appropriate.

For each channel’s input terminals, connect cables or cords

to either balanced input terminal or audio input terminal only and switch the INPUT SELECT No power. / Power turns on but no sound. switch accordingly. Avoid connecting the cables or cords to the input terminals that will not be used.

The dimmer function of the DTA-9.4 does not react to the dimmer function of the DTC-9.4. (The brightness of the On/Standby indicator cannot be changed.)

The cable for the CONTROL LINK connection is connected to the 12V TRIGGER OUT A terminal on the DTC-9.4.

When the cable is connected to the 12V TRIGGER OUT A terminal, the function link between the DTC-9.4 and DTA-9.4 does not work. Use the 12V TRIGGER OUT B (CONTROL LINK OUT) terminal for the CONTROL LINK connection.

The stereo mini-plug cable other than the supplied one is used for the connection between the DTC-9.4 and DTA-9.4.

Use the supplied stereo mini-plug cable. Any other cables does not allow the function link between the DTC-9.4 and DTA- 9.4 to work.

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Integra DTA-9.4 Troubleshooting guide, No power, Power turns on but no sound, Humming or other noise is heard