Troubleshooting

Case1:

If “No Update” is displayed on the front display of the AV receiver/controller, the firmware has already been updated. You do not need to do anything further.

Case2:

If an error occurs, “ Error!! *-** No media” is displayed on the front display of the AV receiver/controller. (Alpha-numeric characters on the front display are denoted by asterisks.) See the following table and take appropriate action.

Errors during update via USB

Error Code

Description

 

 

*10, *20

USB storage device is not detected.

 

Make sure the USB flash memory or

 

USB cable is properly connected to

 

the USB port. If the USB storage

 

device has its own power supply, use

 

it to power the USB storage device.

*-14

The firmware file is not found in the

 

 

root folder of the USB storage device,

 

or the firmware file is for other

 

model. Retry download. If the error

 

persists, please contact Integra

 

Support (indicated in the last page)

 

and provide the error code.

Others

Retry the update procedure from the

 

beginning. If the error persists, please

 

contact Integra Support (indicated in

 

the last page) and provide the error

 

code.

Case3:

If an error occurs during updating process, disconnect then reconnect the AC power cord and try again.

Onkyo CORPORATION

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 5728540, JAPAN

The Americas

ONKYO U.S.A. CORPORATION

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: 800-229-1687, 201-785-2600

Fax: 201-785-2650

Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET <http://www.okyousa.com/>

Europe

ONKYO EUROPE ELECTRONICS GmbH

Liegnitzerstrasse 6, 82194

Groebenzell, GERMANY

Tel: +49-8142-4401-0 Fax: +49-8142-4401-555 <http://www.eu.onkyo.com/>

China, Hong Kong

ONKYO CHINA LIMITED

Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, Kwai Chung, N.T., Hong Kong

Tel: 852-2429-3118 Fax: 852-2428-9039 <http://www.onkyochina.com/>

Asia, Oceania, Middle East, Africa

Please contact an INTEGRA distributor referring to Integra SUPPORT site. <http://www.intl.onkyo.com/support/local_support/index.html>

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Integra DHC-80.2, DTR-80.2/70.2 manual Errors during update via USB, Onkyo Corporation