Contents v
5 Solving Problems
Resetting the System......................................................................................................... 79
Initial System Startup..........................................................................................................79
Checklist.................................................................................................................... 79
Running New Application Software.....................................................................................80
Checklist.................................................................................................................... 80
After the System Has Been Running Correctly................................................................... 80
Checklist.................................................................................................................... 80
More Problem Solving Procedures..................................................................................... 81
Preparing the System for Diagnostic Testing............................................................. 81
Monitoring POST....................................................................................................... 81
Verifying Proper Operation of Key System Lights...................................................... 81
Confirming Loading of the Operating System.............................................................81
Specific Problems and Corrective Actions.......................................................................... 82
Power Light Does Not Light....................................................................................... 82
No Characters Appear on Screen.............................................................................. 82
Characters Are Distorted or Incorrect......................................................................... 83
System Cooling Fans Do Not Rotate Properly........................................................... 83
Diskette Drive Activity Light Does Not Light............................................................... 84
Hard Disk Drive Activity Light Does Not Light ............................................................ 84
CD-ROM Drive Activity Light Does Not Light .............................................................84
Cannot Connect to a Server.......................................................................................84
Problems with Network.............................................................................................. 85
PCI Installation Tips................................................................................................... 85
Problems with Application Software.................................................................................... 86
Bootable CD-ROM Is Not Detected.................................................................................... 86
6 Getting Help ..................................................................................................................87 7 Technical Reference
Server Board Jumpers........................................................................................................89
Enabling PCI-X on Slot 6 and Disabling On-board SCSI............................................ 90
8 Regulatory and Integration Information Product Regulatory Compliance......................................................................................... 91
Product Safety Compliance........................................................................................91
Product EMC Compliance.......................................................................................... 91
Product Regulatory Compliance Markings................................................................. 92
Electromagnetic Compatibility Notices................................................................................ 93
FCC (USA) ................................................................................................................93
INDUSTRY CANADA (ICES-003).............................................................................. 94
Europe (CE Declaration of Conformity)...................................................................... 94
Taiwan Declaration of Conformity.............................................................................. 94
Korean RRL Compliance........................................................................................... 94
Australia / New Zealand............................................................................................. 94