Intel SHG2 manual

Intel® Server Board SHG2

Product Guide

A Guide for Technically Qualified Assemblers of Intel® Identified

Subassemblies/Products

Order Number: A90327-002

Contents

Main Page Contents 1 Description 2 Server Board Installation 3 Upgrading 4 Configuration Software and Utilities 5 Solving Problems 8 Regulatory and Integration Information 9 Equipment Log Worksheet Index Figures Tables Page 1 Description Server Board Features Table 1. Server Board Features Back Panel Connectors Figure 1. Back Panel Connectors Server Board Connector and Component Locations Processor Memory Add-in Board Connectors Video SCSI Controller Modular RAID Capable PCI-X Slot 6 IDE Controller USB Interface Network Controllers Network Teaming Features Adaptive Load Balancing Keyboard and Mouse ACPI Security Security with Mechanical Locks and Monitoring Software Locks Using Passwords Secure Mode Summary of Software Security Features Table 3. Software Security Features (continued) 2 Server Board Installation Tools and Supplies Needed Before You Begin Emissions Disclaimer Safety Cautions Safety and Regulatory Compliance Minimum Hardware Requirements Processor Memory Power Supply Installation Notes Installation Procedures Installing the I/O Gasket and Shield Attaching the Gasket to the I/O Shield Attaching the Label to the I/O Shield Page Installing Memory 1A 1B Configuring Chassis Standoffs Installing the Server Board Installing the Processor(s) Page Page Installing the Processor Wind Tunnel Page Page Making Connections to the Server Board Cable Routing Intel SC5200 Base Chassis Floppy and Front Panel Cables A B Cable Routing Intel SC5200 Hot-Swap, Redundant Power Chassis Installing the Serial B Cable Finishing Up Getting Started with Intel Server Management and Intel SMaRT Tool (Optional) Installing a Service Partition on the Server (Optional) Installing your Operating System Installing Intel Server Management Installing Intel SMaRT Tool 3 Upgrading Tools and Supplies Needed Cautions Memory 1A 1B Processors Adding or Replacing a Processor Page Page Installing the Processor Wind Tunnel Page Page Removing a Processor Replacing the Backup Battery WARNING ADVARSEL! ADVARSEL VARNING Page Page 4 Configuration Software and Utilities Table 4. Configuration Utilities Hot Keys Use the keyboards numeric pad to enter numbers and symbols. Power-On Self-Test (POST) Using BIOS Setup Record Your Setup Settings If You Cannot Access Setup Starting Setup Using the System Setup Utility Creating SSU Diskettes Running the SSU Working with the GUI Customizing the SSU Interface Exiting the SSU Setting Boot Device Priority Setting Passwords and Security Options Setting the Admin Password Setting the User Password Setting Security Options Viewing the System Event Log Viewing FRU Information Viewing Sensor Data Records Updating System Firmware and BIOS Updating the BIOS Updating the Firmware Verifying the Firmware Saving and Restoring the System Configuration Saving a Configuration Restoring a Configuration Alerting for Platform Events Setting Up Email Alerts Setting Up Paging Alerts Setting Up LAN Alerts Managing the Server Remotely Setting Up Remote LAN Access Setting Up Remote Modem or Serial Access FRUSDR Load Utility When to Run the FRUSDR Load Utility What You Need to Do How You Use the FRUSDR Load Utility Command Line Format Parsing the Command Line Displaying Usage Information Displaying a Given Area Using Specified CFG File Page Upgrading the BIOS Preparing for the Upgrade Recording the Current BIOS Settings Obtaining the Upgrade Utility Creating a Bootable Diskette Upgrading the BIOS Recovering the BIOS Changing the BIOS Language Using the Firmware Update Utility Making a BMC Firmware Update Diskette Making the Update Diskette Bootable Updating the BMC Firmware Recovering the BMC Firmware Updating the FRU/SDR Files Making a FRU/SDR File Update Diskette Making the Update Diskette Bootable Updating the FRU/SDR Files Using the Adaptec SCSI Utility Running the SCSI Utility 5 Solving Problems Resetting the System Initial System Startup Running New Application Software After the System Has Been Running Correctly More Problem Solving Procedures Preparing the System for Diagnostic Testing Monitoring POST Verifying Proper Operation of Key System Lights Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light Hard Disk Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Cannot Connect to a Server Problems with Network PCI Installation Tips Problems with Application Software Bootable CD-ROM Is Not Detected 6 Getting Help World Wide Web http://support.intel.com/support/motherboards/server/SHG2 Telephone Page 7 Technical Reference Server Board Jumpers Figure 37. Jumper Locations Table 7. Configuration Jumper (CN43) Enabling PCI-X on Slot 6 and Disabling On-board SCSI 8 Regulatory and Integration Information Product Regulatory Compliance Product Safety Compliance Product EMC Compliance Product Regulatory Compliance Markings This product is marked with the following Product Certification Markings: Electromagnetic Compatibility Notices FCC (USA) INDUSTRY CANADA (ICES-003) Europe (CE Declaration of Conformity) Taiwan Declaration of Conformity Korean RRL Compliance Australia / New Zealand 9 Equipment Log Worksheet Equipment Log Equipment Log (continued) Index A B C D F G-J K-L M-N P R S T-U V-W