Inter-Tel 8560, 8660 - page 53

GETTING STARTED

43

Axxess® Model 8560 Phone and Model 8660 IP Phone User Guide

To enable DND:

1. Press or the DND menu button.

2. EITHER, Dial the two-digit number corresponding to the message you want to

use.

OR, Press the SCROLL menu button (and PREVIOUS or NEXT) or press the

(high) or (low) end of the Volume button to scroll through the messages.

3. If desired, customize the second display line by dialing the desired numbers or

letters as described below:

• Remain in numeric mode (Message button and lamp unlit): Press the dialpad

buttons to dial the desired numbers. Press for a hyp hen (-), for a colon

(:), to leave a space, or to backspace.

• Change to alphanumeric mode (Message button and lamp lit): Press

or the USE ALPHA MODE menu button and then press the dialpad buttons

to enter the desired characters. (Refer to the chart below.) The number of

times a button is pressed determines which character is entered. For example,

33377744432999 enters “FRIDAY.” When adjoining characters are located

under the same button, press once to advance to the next character.

For example, 6 666 6632999 enters “MONDAY.” (Note that

letters correspond to the letters printed on the buttons.) Press twice to

leave a space or press if you need to backspace.

4. Press or lift and replace the handset.

To cancel DND:

EITHER, Press .

OR, Press the DND menu button and then the DND OFF menu button.

*The character available depends on the software version.

**The Japanese characters are only available if the Multilingual feature is enabled and

Japanese is installed as the secondary language.

DND

#

FWD

MUTE

MSG

FWD

FWD FWD

FWD

MUTE

DND

NUMBER OF TIMES BUTTON IS PRESSED

BUTTON12345

6 7 8 9 10 11

ENGLISH CHARACTERS JAPANESE CHARACTERS**

1-&()1A I U E O a

2ABC'2

KA KI KU KE KO i

3DEF!3

SA SHI SU SE SO u

4GHI

*4TA CHI TSU TE TO e

5JKL

# or /*5NA NI NU NE NO o

6MNO

Ñ or #*6HA HI FU HE HO tsu

7PQRS7

MA MI MU ME MO ya

8TUV?8

YA YU YO . , yu

9WXYZ9

RA RI RU RE RO yo

0@:.,0

WA WO Npa ba long

Contents

Main Page 1 MODEL 8000 SERIES PHONES QUICK REFERENCE GUIDE TO FREQUENTLY USED FEATURES PLACING AN INTERCOM CALL ANSWERING AN INTERCOM CALL PLACING AN OUTSIDE CALL MAKING AN EMERGENCY CALL 2 ANSWERING AN OUTSIDE CALL REDIALING AN OUTSIDE NUMBER PLACING A CALL ON HOLD RESPONDING TO A WAITING CALL 3 TRANSFERRING A CALL TO AN OUTSIDE NUMBER FORWARDING CALLS CANCELING CALL FORWARD PLACING CONFERENCE CALLS 4 LISTENING TO VOICE MAIL MESSAGES SENDING VOICE MAIL MESSAGES VOICE MAIL OPTIONS FEATURE CODES PHONE SYSTEM AND V USING VOICE MAIL REMOTE FEATURE ACCESS i FINDING YOUR WAY GETTING STARTED MOVING ON LEARNING MORE Table of Contents CONTENTS PAGE ii CONTENTS PAGE Finding Your Way W ABOUT THIS GUIDE ABOUT YOUR PHONE Feature Button Functions may have been reprogrammed so that the feature buttons do not match those described in this guide. LCD Menu Buttons Message Indicator Lamp DSS/BLF and Mini-DSS IP Phone Exceptions A BOUT VOICE M WHAT YOU SEE AND HEAR 9 S OFTWARE C , Page Getting Started ADJUSTING YOUR PHONES VIEWING ANGLE ADJUSTING YOUR PHONES LCD CONTRAST 14 SETTING UP VOICE MAIL Initializing Your Mailbox Recording Your Personal Greetings Recording Your Voice Mail Directory Name 17 MAKING AND RECEIVING CALLS Intercom Calls Placing Intercom Calls Page 19 Receiving Intercom Calls Page 21 Outside Calls Placing Outside Calls 22 Receiving Outside Calls Emergency Calls Call Waiting PLACING CALLS ON HOLD 24 PLACING CONFERENCE CALLS TRANSFERRING CALLS To Another Extension To Voice Mail To an Outside Number USING REVERSE TRANSFER FORWARDING CALLS Manual Call Forwarding Automatic System Forwarding Redirect Calls REDIALING A NUMBER DISPLAYING INFORMATION ON YOUR PHONE Date, Time, Name, and Extension Number Outside Partys Name/Number USING A HEADSET 32 USING THE SPEAKER AND MICROPHONE Mute Button Group Listen Using the Speaker 33 Enhanced Speakerphone Mode 34 USING THE MESSAGE BUTTON Leaving Messages 35 Retrieving Messages ( ACCESSING YOUR MAILBOX 37 USING VOICE MAIL MESSAGES Listening to Messages Page Undeleting Messages 40 Sending Messages Canceling Unheard Messages USING DO-NOT-DISTURB MODE Page USING REMINDER MESSAGES Page Page Moving On 48 SETTING PREFERENCES Phone Configuration Changing Volume Levels Page 50 Enabling Automatic Call Answer Changing the Language Returning to Default Operation 51 Voice Mail Options Changing Your Mailbox Password Changing the Voice Mail Message Envelope 52 Changing the Call Screening Transfer Method 53 Programming a Fax Destination Changing the Message Search Order 54 Programming Remote Messaging Page SPEED DIALING Station Speed D ial 57 Storing Station Speed-Dial Numbers 58 Programming Station Speed-Dial Numbers 59 Dialing Station Speed-Dial Numbers System Speed Dial USING RECORD-A-CALL P Enabling Paging Making Pages PERFORMING A HOOKFLASH DURING A CALL P ROGRAMMING Y OUR F EATURE B PROGRAMMING DIRECT STATION SELECTION BUTTONS PROGRAMMING SECONDARY EXTENSION BUTTONS 65 USING ACCOUNT CODES 66 SCREENING CALLS USING THE DIRECTORIES Phone Directory 67 68 Voice Mail Directory PROGRAMMING REMOTE FEATURE ACCESS Remote Access Password 70 Remote Feature Access 71 REQUESTING AGENT HELP 72 WORKING IN HUNT GROUPS Hunt Group Calls Enabled/Disabled ACD Hunt Groups Distributing Calls 73 Logging In and Out of ACD Hunt Groups 74 Ending an ACD Hunt Group Call Learning More WHAT THE ADMINISTRATORS CAN DO FOR YOU F REQUENTLY A SKED Q UESTIONS (FAQ Page DEFAULT FEATURE CODES Use the blank spaces below to enter custom feature codes, if necessary. OUTSIDE LINE ACCESS CODES E XTENSION N GENERAL FEATURE CODES GENERAL FEATURE CODES (CONTINUED) Page Index A B C D E F G H I M N O P Q S T U V W VOICE MAIL FLOWCHART OTE: N