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Axxess ® Model 8560 Phone and Model 8660 IP Phone User Guide
Index

A

Abbreviations 5
About This Guide 2
About Voice Mail 7
About Your Phone 3
Accessing Your Mailbox 36
Accessing Your Phone 70
Account Codes 65
ACD Hunt Groups 72
Adding Parties to a Conference 24
Adjusting Your Phone’s LCD Contrast 13
Adjusting Your Phone’s Viewing Angle 12
Administrators 76
Agent Help 71
Agent IDs 72
Alphanumeric Mode 8
Alternate Greeting 15
Answering Calls 22
Assigning Secondary Extension Buttons 64
Automatic Call Answer 50
Automatic Call Distribution (ACD) 72
Automatic System Forwarding 28

B

Background Music 49
Blocking Calls 20
Buttons
dialpad 3
Direct Station Selection 63
feature 62
lamps 6, 8
LCD menu 5
message 34
mute 24
secondary extension 64
special 4

C

Call Pick Up (Reverse Transfer) 26
Call Waiting 22
Callbacks 18, 21
Calls
answering 22
blocking 20
ending ACD 74
forwarding 27
making 17, 21
making conference 24
placing a non-handsfree 17
placing on hold 23
receiving 19, 22
receiving an off-hook voice announce 20
receiving non-handsfree 19
returning to a held caller 23
waiting for called phone 18
Camp On 18
Canceling
call forwarding 27
messages 34
unheard messages 41
Cascade Levels 54
Changing
call screening transfer method 52
directory name 16
fax destination number 53
keymaps 49
language 50
message envelope 51
message search order 53
personal greeting 15
remote feature access password 70
transfer method 52
voice mail message envelope 51
voice mailbox password 51
volume levels 48
Clearing Reminder Messages 45
Compatibility 9
Conference Calls 24
Connecting a Headset 31

D

Date, Time, Name, and Extension Number 30
Default Feature Codes 79
Defaults 50, 62
Deleting Station Speed-Dial Numbers 58
Dial Tones 8
Dialing Options 21
Dialing Speed-Dial Numbers 59
Dialpad Buttons 3
Direct Station Selection/Busy Lamp Field 6, 63