Using ICEcap Manager to Control RealSecure Agents

Using ICEcap Manager to Control RealSecure Agents

Introduction

ICEcap Manager manages agents by applying policies to groups of agents. Any

 

configuration change made to a group is distributed to all the members of that group. This

 

reduces the effort required to support remotely installed systems.

Pushing to agents

To modify the configuration of agents on the network, you can make the changes on the

 

ICEcap server and have ICEcap Manager push those changes to all agents in one or more

 

groups. This ensures that all members of a group share the same configuration.

How ICEcap

ICEcap Manager and Desktop Protector communicate with each other using encrypted

Manager

HTTP packets. Both Desktop Protector and ICEcap Manager can transmit these packets

communicates with

through a proxy server.

agents

 

 

Although ICEcap Manager initiates configuration updates and software updates, the local

 

agents actually download the files from ICEcap Manager. This prevents intruders from

 

“pushing” unauthorized security settings to agents.

 

Note: ICEcap Manager does not maintain a link to all the agents on the network. Each

 

individual system reports events to the ICEcap server.

Criteria for ICEcap

For ICEcap Manager to assume total or partial control of an agent, the agent must meet

control

these criteria:

 

The remote system must belong to one ICEcap group.

 

A policy must be associated with that group.

 

If a system belongs to a group, but that group does not have a policy associated with it,

 

ICEcap Manager cannot make any configuration changes on the remote system. Software

 

updates are distributed to the agents, but configuration settings are not.

 

Important: ISS recommends that each group have a properly configured policy. This

 

ensures that configuration settings are standardized on ICEcap Manager.

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Internet Security Systems 3.5, Desktop Protector manual Using ICEcap Manager to Control RealSecure Agents

3.5, Desktop Protector specifications

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