Chapter 4: Configuring RealSecure Desktop P rotector
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Responding to Application Protection Alerts
Introduction Programs can start without your knowledge. The Application Protection component may
be triggered when you start a new program through the Start menu or by clicking a
shortcut, but it may also be triggered by a program that starts without giving any on-
screen indication. If you have enabled Application Protection and selected Ask me what
to do, Desktop Protector alerts you when an unknown application starts.
Procedure To respond to the Application Protection dialog:
1. Are you installing new software on your computer?
■If yes, click Install Mode Options, and then click Enable Install Mode.
Desktop Protector temporarily stops Application Protection so that the new
software can start the applications required for its installation. Desktop Protector
will remind you every three minutes to enable Application Protection again.
Note: Some installation programs require you to restart your system. Desktop
Protector Application Control stays in Install Mode even if you restart. This may be
necessary for some software installations or updates that continue to install after
system reboot. When the installation is finished, update your system baseline and
then disable Install Mode.
■If no, go to Step2.
2. Are you certain that this is an application you have authorized?
■If yes, click Continue.
Desktop Protector allows the application to start.
Tip: To have Desktop Protector assume this application is authorized every time it
runs, select Don’t ask me again, then click Continue. Desktop Protector adds the
application to your list of authorized applications and does not warn you about it
again.
■If no, go to Step3.
3. Click M ore Info...
A popup dialog box appears with the name and path of the application file that
triggered Application Protection.
4. Is this file an autho rized application?
■If yes, click OK, and then click Continue.
Desktop Protector allows the application to start.
■If no, go to Step5.
5. Do you wa nt to enable the application to run even though it may be a dangerous
program?
■If yes, click OK, and then click Continue.
Desktop Protector allows the application to start.
■If no, click OK, and then click Ter min at e.
Desktop Protector adds the application to your list of prohibited applications.