Connecting to ICEcap Manager
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■OK: The local RealSecure agent is successfully exchanging information with
ICEcap Manager.
■Authentication Failure: The agent may have an incorrect account name or
password. Re-enter the account, group, and password values and test again. If this
error persists, check with your ICEcap administrator that you are using the correct
account name, password, and group.
■Abort: The last attempt to communicate was cut off before it was complete. This is
may be due to an interruption in network access between ICEcap Manager and the
local RealSecure agent. Contact your ICEcap administrator.
■Connection Failure: The local agent was una ble to connect to ICEcap Manager.
You may have an improperly installed or configured network interface, or the local
Desktop Protector system is in an area of the network that cannot access the ICEcap
server. Contact your ICEcap administrator.
Local or remote
precedence?
ICEcap Manager determines whether the settings on the local computer take precedence
over settings received from ICEcap Manager. To find out your current precedence:
1. On the Main Menu, select Tools ÆEdit BlackICE Settings.
2. Select the ICEcap tab.
3. Click Te st.
Desktop Protector sends a proactive heartbeat to the ICEcap server and ICEcap
Manager updates the local agent’s settings.
4. Is Enable local configuration editing selected?
■If yes, go to Step5.
■If no, you cannot change any intrusion detection settings from this computer. To
change the local ICEcap configuration settings, contact your ICEcap administrator.
5. Under Configuratio n Priority, is the Local or Remote option button selected?
■If the Local option button is selected, directions from ICEcap Manager are applied
only to settings that you have not explicitly configured from the Local Console.
■If the Remote option button is selected, ICEcap Manager can override any settings
you enter on this computer.