iRobot 565, 611, 571, 560, 540, 563, 536, 530 Troubleshooting, Runtime Errors, iRobot Roomba 500 Series

Troubleshooting

Roomba will tell you something is wrong with a two-tone “uh-oh” sound followed by a series of beeps or a narrated voice. The troubleshooting light will also blink. Refer to the chart below to resolve Roomba’s problem. If the problem is not resolved, visit www.irobot.com/support.

Tip : To repeat Roomba's error message, press the "clean" button.

Runtime Errors

Roomba	Or Roomba says….	Likely cause	What to do
beeps...
		Roomba is stuck with a	Ensure Roomba’s wheels
1 beep	Error 1 ...	wheel hanging down or	are firmly on the floor. Start
		Roomba is stuck.	Roomba in a new location.
2 beeps	Error 2 ...	Roomba’s main	Remove and clean
		brushes cannot turn.	Roomba’s brushes.
			Clean hair and debris from
			Roomba’s side wheels. Push
5 beeps	Error 5 ...	Roomba’s side wheel is	them in and out and confirm
		stuck.	that they both turn freely.
			Start Roomba in a new
			location.
		Roomba’s cliff sensors	Wipe Roomba’s cliff sensors
6 beeps	Error 6 ...	are dirty or Roomba is	with a dry cloth. Start
		stuck hanging over a cliff.	Roomba in a new location.
			Clean Roomba’s side wheels
			of hair and debris. Push
7 beeps	Error 7 ...	Roomba’s side wheel is	them in and out and confirm
		stuck.	that they both turn freely.
			Start Roomba in a new
			location.
		Roomba’s front wheel	Remove and clean hair and
			debris from Roomba’s front
8 beeps		is stuck or Roomba is
			wheel. Start Roomba in a
		stuck.
			new location.
			Briskly tap Roomba’s
		Roomba’s bumper is	bumper 10-20 times to
9 beeps	Error 9 ...	compressed or the	dislodge any debris that
		bumper sensor is dirty.	may be trapped under the
			bumper.
			If Roomba is circling in
			place, clean Roomba’s
			side wheels of hair and
		Roomba’s side wheel	debris. Push them in and
	Error 10 ...	is stuck or its bumper	out and confirm that they
		is not registering	both turn. If not circling in
		obstacles.	place, Roomba may be in
			an extremely large room.
			Use a Virtual Wall to create a
			smaller cleaning area.

26 iRobot Roomba 500 Series