Frequently Asked Questions
Why does Roomba’s Side Brush occasionally spin backwards?
When caught on items such as carpet tassels or wires, the Side Brush may spin slowly or briefly spin backwards to free itself. This may also occur on thick or
Why does Roomba occasionally make a thumping sound?
When Roomba’s brushes encounter items such as carpet tassels or wires, the brushes will briefly reverse direction to get free. This action causes
a thumping sound that can be heard approximately once per second until the brushes are free from obstruction. If Roomba makes a thumping sound when no tassels or wires are present, the main brushes should be cleaned.
Why doesn’t Roomba slow down as it approaches certain obstacles?
Roomba uses its Light Touch Bumper technology to identify walls and other obstacles, allowing it to slow down and gently touch the obstacle with its bumper before changing direction. Roomba may be less effective at sensing and slowing down for extremely dark or black surfaces, or for objects that are less than two inches wide.
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