Jacuzzi Comfort Plus Bath Series General Whirlpool Bath Troubleshooting Guide, Problem, Remedy

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General Whirlpool Bath Troubleshooting Guide

PROBLEM	PROBABLE CAUSES	REMEDY
Pump/Motor does not start.	No power to pump/motor.	Reset GFCI.
	Pump/motor not plugged in.	Insert plug fully into outlet.
	Magic Touch switch - air tube not	Reconnect tube to Magic Touch switch
	connected to switch or to air switch	or to air switch pump/motor.
	on pump/motor.
	Pump/motor faulty.	Replace pump/motor assembly.
Pump/Motor operates but no fully	Jets are closed.	Open jets by rotating counterclockwise.
adjustable jets are functioning.	Suction cover may be clogged.	With motor turned off, remove safety
		cover and remove any debris. Replace
		suction cover before operating.
Pump/Motor operates but air is not	Air valves closed.	Open air control valves.
injected into water.
Pump/motor does not shutoff.	If a wall timer is used, the timer is	Replace timer.
	defective
Water leakage from pump unions.	Overtightened, O-ring may be	Untighten unions check and reseat O-
	pinched or improperly seated, under	ring. If O-ring has been pinched out of
	tightened.	shape, replace (refer to Service Support
		number below). When tightening union
		nuts, hand tighten only.

Pump/motor shuts off by itself or with wall timer, before set time elapses.

Motor thermal protection has deactivated pump/motor due to overheating. (Supply voltage low.)

GFCI tripped.

Let motor cool; thermal protection will reset. Check for proper ventilation. (Check supply voltage.)

Reset GFCI. If it continues to trip do not use this unit. Disconnect the unit and have the problem corrected by a licensed electrician before using.

	Inadequate supply wiring.	Consult a licensed electrician to correct
		wiring to unit.
Chromotherapy lights fail to operate.	Fiber-optic connector has come	Consult the nearest Jacuzzi authorized service
	loose.	agent.

NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath© Service Support at 1- (800)- 288-4002 with bath's serial number before work is started. The Serial Number is located on the Specification/Serial Number Plate. See page 14.

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Jacuzzi Whirlpool Bath© BP43000 2/05