TROUBLESHOOTING GUIDE
Symptom | Possible Problem | Solution | |
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| AC Adaptor is not plugged into a | Plug the AC adaptor into a wall | |
| wall outlet or the connector is not | outlet and plug the connector into | |
The unit does | plugged into the power supply jack | the supply jack on the unit. | |
not respond (no power) | on the back of the unit. |
| |
| Wall outlet is not functioning. | Plug another device into the same | |
| outlet to confirm the outlet is working. | ||
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| Using no/wrong iPod® Adaptor | Make sure the dock insert is the | |
| proper fit for your iPod® | ||
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| ||
iPod® does not |
| Remove your iPod® from the dock | |
dock properly | iPod® does not install properly. | and check for obstruction on the | |
| |||
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| connectors in the dock and on your | |
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| iPod®. Then reseat it in the dock. | |
| iPod® is not installed properly. | Remove your iPod® from the dock | |
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| and check for obstruction on the | |
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| connectors in the dock and on your | |
iPod® does not respond |
| iPod®. Then reseat it on the dock. | |
to the speaker system | Your iPod® is locked up. | Please make sure that your iPod® is | |
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| working properly before docking into | |
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| the unit. Please refer to your iPod® | |
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| manual for details. | |
| iPod® is not installed properly. | Remove your iPod® from the dock | |
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| and check for obstruction on the | |
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| connectors in the dock and on your | |
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| iPod®. Then reseat it in the dock. | |
iPod® does not | iPod® is locked up/ frozen. | Please make sure your iPod® is | |
charge up | iPod® battery has problem. | working properly before docking into | |
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| the unit. Please refer to your iPod® | |
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| manual for details. | |
| Unit is in Radio mode | Select iPod, AUX or Standby mode | |
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| for iPod charging | |
iPod unintentionally | It may be caused during function | Wait for 3 minutes, iPod will enter | |
wake up in PAUSE | switching | sleep mode automatically | |
mode |
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| |
AM band is too noisy | The reception at the set location is | Slightly rotate the unit for the best | |
poor. | reception. | ||
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| Volume level is set too high. | Decrease the volume. | |
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| If the iPod original sound source is of | |
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| poor quality, distortion and noise are | |
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| easily noticed with | |
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| speakers. Try a different audio source | |
Sound is distorted | Sound source is distorted. | such as a music CD. | |
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| If you are using an external sound | ||
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| ||
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| source like older generation of iPod®, | |
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| try reducing the output volume on the | |
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| device itself. Also try turning bass | |
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| boost OFF or change the EQ setting. | |
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Unit gets warm after | This is normal. | Turn the unit off for a period of time or | |
extended play at |
| lower volume. | |
high volume |
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