Epson 5500 manual 2Troubleshooting, If this happens Try this

7-2Troubleshooting

If this happens:	Try this:
Your printout has horizontal	• Make sure your paper is loaded with the printable side in the correct orientation.
or vertical banding.	The printable side should be face-down in the tray or front manual feed slot; face
	up in the rear manual feed slot.
	• Make sure the Media Type setting for your print job matches the paper you’re
	using and the paper tray levers are set correctly. See Chapter 2 for more
	information.
	• Run a cleaning cycle. See page 6-1 for instructions.
	• Align the print head. See page 6-7 for instructions.
	• Check the Ink Out light to see if one of the cartridges is low on ink; then replace
	the cartridge. See page 6-5 for instructions.
	• Try using Automatic mode. See page 3-2 (Macintosh) or page 4-1 (Windows) for
	instructions.
Your printout is faint,	• Make sure the Media Type setting for your print job matches the paper you’re
blurry, or grainy, or colors	using and the paper tray levers are set correctly. See Chapter 2 for more
are incorrect or missing.	information.
	• Make sure your paper is loaded with the printable side facing the correct way. The
	printable side should be face-down in the trays or front manual feed slot; face-up
	in the rear manual feed slot.
	• Make sure the paper is not damp or damaged in any way.
	• Try using Automatic mode, setting the Quality/Speed slider to Quality, make
	sure the Ink setting is set to Color for color images, and your application is set for
	color printing. See page 3-2 (Macintosh) or page 4-1 (Windows) for instructions.
	If you’re printing a high-resolution image, also turn off PhotoEnhance and check
	if you’re using a special effect that alters image colors, such as Sepia.
	• Run a cleaning cycle. See page 6-1 for instructions.
	• Check the Ink Out light to see if one of the cartridges is low on ink; then replace
	the cartridge. See page 6-5 for instructions.
	• Align the print head. See page 6-7 for instructions.