TROUBLESHOOTING GUIDE
Symptom | Possible Problem | Solution | |
| AC Adaptor is not plugged |
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| into a wall outlet or the | Plug the AC adaptor into a wall outlet and plug the | |
The unit does not | connector is not plugged into | ||
connector into the supply jack on the unit. | |||
respond (no | the power supply jack on the | ||
| |||
power). | back of the unit. |
| |
| Wall outlet is not functioning. | Plug another device into the same outlet to confirm | |
| the outlet is working. | ||
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| Using no/wrong iPod | Make sure the dock insert is the proper fit for your | |
iPod does not | Adaptor. | iPod. | |
| Remove your iPod from the dock and check for | ||
dock properly. | iPod does not install | ||
obstruction on the connectors in the dock and on | |||
| properly. | ||
| your iPod. Then reseat it in the dock. | ||
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| iPod/iPhone is not installed | Remove your iPod/iPhone from the dock and check | |
| for obstruction on the connectors in the dock and | ||
| properly. | ||
iPod/iPhone does | on your iPod/iPhone. Then reseat it on the dock. | ||
| |||
not respond to the |
| Please make sure that your iPod/iPhone is working | |
speaker system. | Your iPod/iPhone is locked | properly before docking into the unit. Please refer | |
| up. | to your iPod/iPhone manual for info on resetting the | |
|
| iPod/iPhone. | |
| Unit turned to CD or radio | Select other modes for iPod charging. | |
| mode. | ||
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| ||
| iPod/iPhone is not installed | Remove your iPod/iPhone from the dock and check | |
iPod/iPhone does | for obstruction on the connectors in the dock and | ||
properly. | |||
not charge. | on your iPod/iPhone. Then reseat it in the dock. | ||
| |||
| iPod/iPhone is locked up/ | Please make sure your iPod/iPhone is working | |
| frozen. iPod/iPhone battery | properly before docking into the unit. Please refer | |
| has problem. | to your iPod/iPhone manual for details on resetting. | |
| You have tuned to a mono | Select another FM station or extend or | |
FM STEREO | station or the station is too | rotate the wire antenna for best reception. | |
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indicator does not | weak. |
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light up |
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FM MONO MODE is set. | Set the FM MODE to STEREO. | ||
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| Volume level is set too high. | Decrease the volume. | |
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| If the iPod/iPhone original sound source is of poor | |
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| quality, distortion and noise are easily noticed with | |
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Sound is distorted. | Sound source is distorted. | such as a music CD. | |
| If you are using an external sound source like older | ||
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| ||
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| generation of iPod, try reducing the output volume | |
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| on the device itself. Also try turning bass boost | |
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| OFF or change the EQ setting. | |
CD Player does | CD mode is not selected. | Press the FUNCTION switch to select CD mode. | |
CD is not installed or |
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not play. | Press the CD onto spindle, printed side facing up. | ||
installed incorrectly. | |||
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CD skips while | Disc is dirty or scratched. | Wipe with cloth or use another disc. | |
playing. | |||
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Unit gets warm |
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after extended | This is normal. | Turn the unit off for a period of time or lower | |
play at high | volume. | ||
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volume. |
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