Symptom

Solution

 

 

 

 

 

The green Start/Pause light

The energy save system is enabled. Press any button to switch the

 

flashes and the display seems off

 

appliance on.

 

 

 

 

 

The machine vibrates when

The internal packing has not been removed.

 

spinning

The machine is in contact with the wall or furniture.

 

 

The machine is not level and stable (check diagonally).

 

 

The washing load is badly distributed in the drum.

 

 

Maybe there is very little laundry in the drum.

 

 

 

 

 

The door will not open

The water level is too high.

 

 

The machine is heating the water.

 

 

The drum is turning.

 

 

In any case the door can be opened only when the “Door lock”

 

 

light has gone out.

 

 

 

 

 

Spinning starts late or the

The electronic balance control device has cut in because the laundry is

 

machine does not spin

 

not evenly distributed in the drum. The laundry is redistributed by

 

 

 

reverse rotation of the drum. This may happen several times before

 

 

 

the unbalance disappears and normal spinning can resume. If, after few

 

 

 

minutes, the laundry is still not evenly distributed in the drum, the

 

 

 

machine will not spin. In this case, redistribute the load manually and

 

 

 

select the spin programme.

 

 

 

 

 

The machine makes an unusual

The machine is fitted with a type of motor which makes a different

 

noise

 

noise compared with other traditional motors. This new motor

 

 

 

ensures a softer start and more even distribution of the laundry in the

 

 

 

drum when spinning, as well as increased stability of the machine.

 

 

 

 

 

No water is visible in the drum

Machines based on modern technology operate very economically

 

 

 

using very little water without affecting performance.

 

 

 

 

 

The display shows the alarm code

Disconnect the appliance and contact the Service Force Centre.

 

EF0:

 

 

 

 

 

 

 

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John Lewis JLWM 1406 Green Start/Pause light, Machine vibrates when, Spinning, Door will not open, Machine does not spin